J
Jenny
5 Jul 2024 - 6 Jul 2024
reviewed on hcom
3 out of 5 stars
Our room was disgusting. A million different stains all over the floor, carpet felt almost wet/damp. I didn't even want to walk on the floor without shoes on and having little kids with made me want to barf thinking about them playing on the floor. Went to pull the pull out bed out and the cover had blood stains on it... And pulled it off to go tell front desk and mattress had huge huge stain on it. Husband went down to tell them and they luckily just said let's switch you rooms. New room was better but still kinda eh. Definitely everything is way outdated and kinda dirty. Won't stay here again.
T
Timothy
3 Feb 2024 - 4 Feb 2024
reviewed on expedia
3 out of 5 stars
Older property, not super clean, lots of families with unruly kids. So noisy at night!
K
Kristina
28 Mar 2024 - 30 Mar 2024
reviewed on hcom
2 out of 5 stars
We got to our room and immediately noticed a giant red stain on the floor. My son was later in the bedroom and found an open capri sun under the bed which makes me wonder if the room was cleaned at all. Bed time came and our room had 0 black out blinds and had 2 lights from the roof pointed directly at the window which made sleeping near impossible. Which was frustrating because we also had 2 children with us. My son also also had some sort of reaction on his face after sleeping on the pull out couch the first night (again, was it cleaned or sheets changed??)
M
Mariah
16 Feb 2024 - 17 Feb 2024
reviewed on expedia
1 out of 5 stars
I didn’t like the fact I was charged $250 for damage, and they claimed it was frosting and confetti. I’m not sure why that would be that much. Staff members were constantly calling my room accusing the kids of things and they were sleep on one of the calls. Last 2 times were horrible got charged extra fees for stuff that shouldn’t have been. Overall not staying there again used to be my favorite hotel but now im never going to that place again I’ve never been charged any fees like that at any hotel and I’ve been out of the country multiple times just a shame.
J
JENIFER
2 Feb 2024 - 3 Feb 2024
reviewed on expedia
2 out of 5 stars
Asked for late check out because our cheerleaders made it to day two for state, high school has been booking at this hotel for many years. Hotel manager told me no, later to find out she allowed others in our group to check out late and then even charged a family yo have late check out
C
Clint
23 Sept 2023 - 24 Sept 2023
reviewed on hcom
1 out of 5 stars
They gave our room to someone else due to a clerical end with the spelling of someone else’s name close Tom ours. They said they were refunding us but we also need you to process that refund. How can that happen like immediately. We had to drive 2 hours back home due to no hotels to drive 2 hours back today to finish our day and pick up others that was part of mount family weekend for college student
S
Shana
25 Jun 2023 - 28 Jun 2023
reviewed on hcom
2 out of 5 stars
Lobby is still impressive. Breakfast buffet looks nice, but there aren't a lot of options for those who can't have dairy.
Rooms are dated, carpet and furniture was dirty, toilet continually flushed even after I reported it and it was supposedly repaired.
Large family in #309 kept me awake until 2:30 a.m. (not the hotel's fault, but it didn't help me feel good about my stay).
R
Robert
14 Apr 2023 - 16 Apr 2023
reviewed on orbitz
5 out of 5 stars
The primary reason we stayed at this property for a few nights is that my wife loved the breakfast there. She swears that they have some of the best omelets she has eaten. There breakfast selection is nice, the staff is very friendly and over all a nice experience. Would say a good place for families and it does have a good view of the Illinois River. Plenty of food places to go to and definitely enjoy staying there.
N
Nakia
8 Apr 2023 - 9 Apr 2023
reviewed on orbitz
5 out of 5 stars
Classy but still kid friendly
J
John
26 Mar 2023 - 28 Mar 2023
reviewed on orbitz
5 out of 5 stars
Great spot to stay in East Peoria! The larger room was perfect for our family and the kids enjoyed the extra space and their own TV to watch. Breakfast was amazing and the omelet & waffle bar was a favorite for all of us. Staff was really friendly and the happy hour tickets for the bar down in the lobby was a nice extra. Good location with easy access to a lot of places within 5 minutes or so. Would totally recommend and will stay here again when in the area.