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SCP Hilo Hotel

3 1/2 star hotel
Kids stay free
8.8/10 Excellent
(793 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

SCP Hilo Hotel offers a tranquil escape for families, with its zen-like atmosphere and beautiful grounds. Families appreciate the hotel's helpful and friendly staff, the convenient location near a park perfect for picnics, and the availability of free paddleboards. While some rooms may be smaller, the hotel's peaceful ambience and additional amenities, such as a lovely pool courtyard and free parking, make it a pleasant stay for many families. Please note that noise levels have been a concern for some guests.

Guest highlights

The helpful and friendly staff
The peaceful and relaxing atmosphere of the hotel and grounds
The convenient location near a park ideal for evening picnics
Free paddleboard use

About the hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center or a picnic area.

Nearby attractions

SCP Hilo Hotel is located in Keaukaha, a neighborhood in Hilo, and is near the airport and near the beach. While the natural beauty of Coconut Island Park and Liliuokalani Park and Gardens can be enjoyed by anyone, those looking for an activity can check out Port of Hilo. <br>Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Free bicycle rentals
Outdoor pool

Outdoor

Garden
Picnic area

Conveniences

Free newspapers in lobby
Front-desk safe
Library

More

Renovated entire property - april 2021
Smoke-free property
map

Reviews that mention...

Family Reviews

for SCP Hilo Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

72%

4 star reviews

22%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about SCP Hilo Hotel

Showing 1 - 10 of 18 reviews

Latest reviews (18)

C

Constance Elizabeth

25 Jun 2024 - 29 Jun 2024
reviewed on orbitz

4 out of 5 stars

Location to Hilo Bay was great! Definitely a property for large families and large groups so the pool was very crowded and very noisy.
B

Bruce

6 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

There was a certain peacefulness about this place. The room and the hotel had a beautiful “zen” feeling about it. We will definitely recommend this hotel to our friends and family who want to visit Hilo in the future.
F

Fetuu

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

We always stay here, always perfect for my family and I
S

Stacie jo

22 Apr 2024 - 1 May 2024
reviewed on orbitz

5 out of 5 stars

My new hotel of choice. Staff friendly, helpful - treat and greet you as family. Quiet with the few planes from nearby airport. Views beautiful. Numerous food options nearby. Live entertainment and activities most days. Whether a single traveler, couple, family- something for everyone. Limitless cold water, hot coffee, water, tea 24 hrs. Free convenient parking. Convenient location to travel and view rest of island
D

Diana

30 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

Excellent front desk, service, nice, clean and well appointed room, lovely grounds with huge Koi, pond and garden, and a very nice pool courtyard. There is a park along the water just across the street where it is nice to take a walk and families have picnics in the evening. The restaurant on the property has decent food and nice service. The motel offers many free extras and has a focus on kindness towards people and the environment.
S

Shannon

23 Feb 2024 - 24 Feb 2024
reviewed on travelocity

1 out of 5 stars

I COULD NOT SLEEP! This place is soooooo loud. I've stayed at so many places over many years and this is by far the loudest. You can hear everything. Everything, cars running, cars moving, doors opening and closing, neighbors coughing, neighbors walking, glasses setting down, toilets flushing, talking voices, crying voices, cleaning throats, yawning, tables and chairs moving. The next morning we still heard it all AND it was the hotel staff YELLING conversations with each other in a foreign language. FOR HOURS. My family is exhausted with awful head aches this morning.
S

Sean

7 Nov 2023 - 10 Nov 2023
reviewed on hcom

5 out of 5 stars

The front desk staff were absolutely lovely - so helpful & friendly. We used the free to borrow paddle boards one afternoon which was a lot of fun, as was the evening live music. The room & hotel overall was clean. Unfortunately the walls are super thin so we could hear everything going on in the room next door, including snoring most of the night & the family getting ready to go at 6am.
D

Dawn

8 Sept 2023 - 9 Sept 2023
reviewed on orbitz

5 out of 5 stars

I love the original touches, MCM furniture and decor. The music in the lobby was so loud that neither me or the lovely woman at the front desk could hear each other. We were on the pool side and while we could hear kids playing, it was very quiet after the pool closed. I account booked the wrong dates through Expedia and the hotel was able to adjust it at no cost as well as add another night. Although it’s not fancy, it is very comfortable, does good work with the profits and everyone we encountered was very kind. We would absolutely stay here again.
A

Andriette

19 Jul 2023 - 22 Jul 2023
reviewed on orbitz

5 out of 5 stars

Great little boutique motel. Checked in here after checking in nearby at a different hotel and deciding there was no way I could stay. You can tell their lobby and rooms have been professionally designed. The staff make you feel at home, away from home. It was nice to have water, coffee and tea. Live music in the lobby was a wonderful perk. Would come back and recommend to friends and family.
L

Liz

20 Jul 2023 - 22 Jul 2023
reviewed on orbitz

5 out of 5 stars

This property exceeded our expectations. We are a family of four (stayed in a triple) and never felt crowded because of the beautiful grounds throughout the property and the variety of common area seating options. The paddleboards and bicycles were just amazing bonuses. But the best part of the property is the staff. Helpful, accommodating, and highly personable. We felt like we were their only guests throughout our visit because of the care and attention we received. We are looking forward to visiting other SCP properties because this visit was incredible.
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