Extended Stay America Suites Macon North

It was a nice and roomy hotel. I like the spaciousness for my family. Only thing i had an issue with is the shower was broken and i saw 3 roaches. I didn't like that my children got blamed for am incident that did not involve them that occurred at 2am, when we were actually sleep. The area was quiet and overall it was nice.

Staff was friendly and efficient. Grounds around hotel littered with trash and debris. No parking for trailers or larger vehicles. (Should mention that in description). A lot of construction workers hanging around common area. They were loud, drinking, and swearing. Not a good environment for a family. Good nightly rate, but not worth the trouble. More like a homeless shelter than a hotel.

I walked into the room with my 2 children and started gagging from the smell. Because the air conditioning was off, the humidity in the room combined with the lingering smell of weed in the dirty carpet was overwhelming. It was midnight, and we had been driving for hours, and everything was booked, so we did not have a choice but to make do. Truly a disgusting place. Extremely rundown, cabinets were dirty, no trash can, and there was no way that I was letting my kids take a shower in that bathroom. The place needs a complete overhaul.

The room I purchased ( Deluxe Studio, Multiple Beds, Non Smoking) was not available. We were told those rooms have not been available because they were all purchased by a utility crew. Our family had to split up into separate rooms.

My family and I stayed here at several points in transition from our old place to our new place. Of all the places we stayed at, this was by far the cleanest most accommodating most “like home”experience. The fully functional kitchen and the bed AND sofa bed combo had all four of us comfortable every night. Not to mention that (if they’re available) we got a set of dishes that made cooking a breeze and we only had to add minimal things to make whole meals in our room. They’re pretty big rooms, awesome friendly staff and between Jennifer and Janice, idk who looked out for us more or helped us with answers to our questions during our stay. They’re both so pleasant! We just moved yesterday and got settled in but I’m gonna miss you ladies! Thanks so much for being so accommodating ESA!

We were treated like family by the staff. Even though we arrived late, we called and the representative said "Come on, your room I got your room ready!" Added such a warm feeling and welcome.