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Hilton Garden Inn Atlanta NW/Kennesaw Town Center

3 star hotel
Connecting rooms
9/10 Excellent
(983 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hilton Garden Inn Atlanta NW/Kennesaw Town Center is a popular choice for families, offering comfortable and clean rooms, a convenient location, and excellent dining options. Guests consistently praise the friendly and welcoming staff, highlighting the exceptional service provided by the younger women at the front desk. While some past guests have noted issues with the shower design in certain rooms and occasional noise disturbances, the overall consensus is positive, with many families choosing to return for repeat stays.

Guest highlights

The friendly and helpful staff, particularly the younger women at the front desk
The clean and modern rooms
The convenient location and nearby dining options
The overall comfortable experience leading to repeat stays

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available once per stay.

Nearby attractions

Hilton Garden Inn Atlanta NW/Kennesaw Town Center is located in Town Center, a neighborhood in Kennesaw, and is in the suburbs and near the airport. Upscale Magazine and Barrington Hall are local landmarks, and some of the area's attractions include IceForum and Southern Museum of Civil War and Locomotive History. Looking to enjoy an event or a game while in town? See what's happening at Truist Park or KSU Convocation Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 am–9:00 am: usd 10.95 per person
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Swimming pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Hartsfield-Jackson Atlanta International Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Atlanta NW/Kennesaw Town Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

11%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Atlanta NW/Kennesaw Town Center

Latest reviews (9)

D

Dennis

25 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

The hotel was very nice the last time my family and I stayed there it was different. But since they remodeled. The hotel looks totally different. The only thing we didn't care for was the shower even though the room we stayed in was a handicapped room which I didn't know before picking the room. But when you take a shower the water comes out all over the floor because there is no shower door or anything to catch the water from the shower coming out onto the floor by the toilet. But overall our stay there was great and will definitely stay here again but I will pick a different room.
K

Kimberly

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

I usually stay here when visiting family and have never been disappointed
J

Jody

4 Feb 2024 - 8 Feb 2024
reviewed on hcom

5 out of 5 stars

The younger girls at the front desk were the most friendliest and helpful. I was very impressed with their attitudes and personality. However the guy upon checkout lacked in personality and approachability. A lady came in who was elderly .. as I was checking out and she was asking for a brochure to take him bc her family was looking for a hotel in near future. He actually laughed when she asked him stating no one does that anymore.. he did not offer the website as an alternative in fact he mentioned other hotels besides this one! SMH
J

Jaimie

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

Our family has been staying at this hotel for many years, driving from FL to OH in the summer and at Christmas. The hotel is the best in the area. There are great dining options, and the homemade breakfast is excellent. The rooms are clean, showers are refreshing, and we always know we will be comfortable. The entire staff is welcoming and friendly. A
k

kathleen

Invalid Date - 11 Jan 2023
reviewed on expedia

5 out of 5 stars

I really enjoyed our room. It was very clean and modern. I also enjoyed the meals we had downstairs, our family was all able to sit at the table together
S

Stacy

18 Nov 2022 - 20 Nov 2022
reviewed on orbitz

1 out of 5 stars

Would not allow a refund when family emergency came up and could no longer make the trip .
C

Carlos

12 Aug 2022 - 14 Aug 2022
reviewed on orbitz

5 out of 5 stars

The property was everything that it says. The pool wasn't that big compared to other hotels but it was excellent for our little family.
M

Mary

16 Jun 2022 - 19 Jun 2022
reviewed on hcom

1 out of 5 stars

Two nights in a row kids were running, talking loudly and slamming doors. No rest for two nights. I did not complain the first night but after the second night I did complain and was told about some form I signed when I checked in. That is not the response I wanted at 2:00 in the morning after being woke up for the second night in a row.
D

Dana Janeen

8 Jun 2022 - 12 Jun 2022
reviewed on orbitz

2 out of 5 stars

I booked a junior king suite for 4 nights. When we arrived, I was told they oversold and they were “upgrading” us. The upgrade was a single room with 2 queen rooms and a handicap accessible shower. After seeing the room and not being satisfied, the night clerk made arrangements for us to move the following day. Everything was fine until checkout. I had been charged suite rate for the first night. No changes allowed and no manager available on weekends. I called on Monday and an adjustment was supposedly made but am still waiting on the promised email confirmation. Staff was very pleasant but not very effective. Had I not complained, I’m quite sure I would have been left in the first room at a suite rate. This probably reflects more on Hilton than the property, but there are too many other choices for me to stay at another Hilton.
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