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Comfort Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(622 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Comfort Suites is a popular choice for families, offering spacious and clean rooms with all the necessary amenities. Many guests appreciate the consistently great breakfast and friendly service. The hotel's convenient location is also a plus for many visitors. While some guests have reported issues with noise and communication, the overall feedback points towards a pleasant family stay.

Guest highlights

The consistently great breakfast
The spacious and clean rooms
The friendly and helpful staff

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and conference space.

Nearby attractions

Located in Commerce, Comfort Suites is in the city center. Tanger Outlets and J&J Flea Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chattahoochee National Forest and Hurricane Shoals Park and Heritage Village. Looking to enjoy an event or a game while in town? See what's happening at Gresham Motorsports Park or Jefferson Memorial Stadium.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free self-serve breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Outdoor furniture

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

14%

3 star reviews

0%

2 star reviews

14%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Latest reviews (7)

V

Veronica

19 Apr 2024 - 24 Apr 2024
reviewed on hcom

5 out of 5 stars

Stayed in this hotel while visiting family in Jefferson. We stayed a total of 5 nights. Rooms were a nice size, very clean, every thing worked and the breakfast every morning was great !
A

Ann

21 Oct 2023 - 22 Oct 2023
reviewed on hcom

4 out of 5 stars

Great location, near plenty of restaurant choices and hiking. Only complaint was thin walls and children and a heavy adult pacing in room above our heads well into the night and a broken shade (no natural light unless blind was rigged) otherwise fine. Decent free breakfast but prefer boxed milk rather than open pitcher
J

Jennifer

Invalid Date - 16 Jan 2023
reviewed on orbitz

5 out of 5 stars

Highly recommend this property. We have stayed there multiple times over the past 10 years for our annual family reunion. Always clean. Always friendly service. And an excellent suite setup for families!
S

Summer

30 Sept 2022 - 2 Oct 2022
reviewed on hcom

5 out of 5 stars

We needed emergency accommodations due to an emergency within our family, and we could not have asked for a better place to be during this time. The coffee was always available, the breakfast was delicious and had great options, the room was clean and comfortable, and the staff was incredibly kind and professional.
D

Doris

19 May 2022 - 22 May 2022
reviewed on orbitz

5 out of 5 stars

We found a clean comfortable room with all the needed amenities. The breakfast was good and the staff was friendly and helpful. The location of the inn was great for us. It was just off of I 85 and very close to Commerce where our daughter and her family live. We enjoyed our stay!!
D

Donna

19 Oct 2020 - 20 Oct 2020
reviewed on travelocity

2 out of 5 stars

My family was complained about being to loud while in room twice I fill that the hotel isn't built sound have never stay anywhere else from being loud needs some work
A

8 Jan 2024 - 9 Jan 2024
reviewed on hcom

1 out of 5 stars

The lady at the front desk basically ignored me when we walked in - she was busy playing with a puppy. The first room she gave us smelled so bad of smoke my 3 year old started gagging. She changed our room and it was much better although the AC unit ticked literally all night long. Within 15 minutes of getting into the room we started getting phone calls us asking us to stop the “jumping”. My son was excited, so I got him on the bed and turned the tv on so he would settle down. We got two more harassing phone calls after that about the noise - but everyone was in the bed - no one was making any noise. Keep in mind, it wasn’t even late at night - before 9:00 when we started getting the calls. Of course, we spent the rest of stay feeling like we were walking on eggshells. My husband had to leave before me and my kids, so I felt uncomfortable even getting breakfast for fear of being harassed again. I’m sure we were the only family in the entire hotel, so it would be easy to single us out. I’ve never had a worse hotel stay in my life. At least one call was from the front desk, the others may have been from the occupant of the room below us. I’m frustrated that some strange man had the ability to call our room over and over again. I’ve never felt unsafe in a hotel until now. We’ve stayed at countless hotels and have never had any problems until this one. If you have a family I would highly recommend NOT staying here. I will never stay at a Comfort Suites again.
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