Best Western Plus Columbus Ft. Benning

The room was dirty. There was a nasty rag on the side of the bed. The bathroom door was broken and the walls and floor in the bathroom was filthy. The room was not cleaned daily we were told due to Covid rooms were only cleaned every three to four days. Clean linen and towels were not offered. We had to go to the front desk daily to request clean towels. We checked in on a Tuesday and checked out Friday during that time no clean linen was offered or put on the beds. We had to take our trash out daily. When we asked house keeping to clean our room she said no. She also denied us clean towels and told us to go to the front desk. The gentleman in the lobby was very rude and snobbish with answering questions. Overall our stay was horrible and would never recommend this property to family or friends. During breakfast there were very little options. The front of the entrance has a trash can which had a case of empty beer cans on it. Coming in one night there were shady people hanging in front of the property. This property had all the signs of a low budget motel. Need major improvements in many areas.