Holiday Inn Express Hotel & Suites Plant City, an IHG Hotel

Our stay at the Holliday Inn Express Suites in Plant City, FL was an excellent one because of the cleanliness, professionalism of the staff, friendliness of the staff and the willingness to make things right that we pointed out. Missing "Do Not Disturb/Clean" our room in our absence. The breakfast was tasty and sufficient. What could not be helped was the other guests children that did not leave the area neat nor left food for the other guests. The chaperones did choral them to be more orderly while they devoured all the pastries. The HIE staff handled the crowd well by tending to the empties as soon as possible and cleaned constantly while the guests were filing their plates. However, the last day, the oven was out of order which caused us to find breakfast in a different establishment.

The Holiday Inn Express in Plant City, FL, canceled my reservation on Hotels.com and didn't inform me the morning of, I got to the hotel the first night of my two-night stay with two children for a cheer competition, to find the booking was canceled and then told me they have nothing available. Proceeds to try and get me a queen suite or a king standard for the same price. My bank never put a hold/or stop on my account... The person at Holiday Inn didn't even let me know the morning of... I drove 2.5 hours to learn that I might not have a place to stay for the weekend. This happened to two other parents I know who were in our group. Added stress that didn't even need to happen. And, beds weren't made, and towels were never replenished. Hotels.com understood and helped me, and this hotel did nothing.

They were very nice people there is a trail that you can walk around with your children literally up on the sidewalking down the only thing I did not like is that their pool closes very early and when that closes the place where you can sit and relax was closed also when you have children they do not like to be kept up in a hotel room

It was close to where my family lives and it was right off the interstate. Low on traffic most days so made traveling easy.

My family loved the stay at Holiday inn express.