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Kamilia
5 Jul 2024 - 8 Jul 2024
reviewed on expedia
4 out of 5 stars
It's a good place if you have a big family and you plan to cook and do laundry.
What I didn't like was absence of wifi service for more than a day, although it was supposed to be there.
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Emily
15 Jun 2024 - 16 Jun 2024
reviewed on expedia
5 out of 5 stars
Very clean and comfortable for my family’s quick weekend trip.
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David
17 Feb 2024 - 18 Feb 2024
reviewed on expedia
5 out of 5 stars
The breakfast was very good.Hemo who attended to the breakfast area was very hospitable and welcoming. Check in and Check out was smooth and seamless, Feb 18, 2024. We stayed in a two bedroom suite as a small family the night before our flight back home.
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Luis
30 Dec 2023 - 3 Jan 2024
reviewed on hcom
1 out of 5 stars
I booked the residence and the day of arrival I received an email saying they had to move my booking to a Hampton Inn close buy. I called Hampton Inn to confirm that they had the kitchen that the other hotel had (I have 4y/o twins and we need this type of room). They said “yes is the same”, totaly not true. When we entered the room the fridge was not working so the kids juice and other stuff for the kids that needed fridge we had to go down and leave it at the laundry employees fridge becasue they were 100% booked and no other room available. Next morning when we went to take a shower the shower handle was loose and we couldn’t take a shower. Next day in the evening when we came back our room was not served, we called room service for new towels and the rep said he had new down stairs but cannot bring them to us becasue he was alone at the hotel. On top of that they charged me the same fee as the other hotel, so I really don’t know the real booking price of this other hotel. Horrible experience!!!
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Ross
24 Dec 2023 - 27 Dec 2023
reviewed on hcom
5 out of 5 stars
Christmas with the family was nice.
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Marvin
9 Jul 2023 - 16 Jul 2023
reviewed on hcom
5 out of 5 stars
Everyone was friendly and polite. My family had a great time at the hotel.
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Jorge
2 Jul 2023 - 5 Jul 2023
reviewed on orbitz
2 out of 5 stars
They did not clean my room one day! I hanged the "do not disturb" sign while I went to take breakfast, and it was for just 20 or 30 minutes, no more; then I went out of the room for all the day. At evening, when me and my family returned, we noticed that the room was not cleaned. I call to reception and they mention that the sign was on the room, so that was enough for avoid the cleaning. I explained that the sign was there just for some minutes, but they said that I doesn't matter as they make only one attempt to clean the room during the day. That is very disappointing as I have more that 20 years traveling and I also used to be a Marriott Bonvoy member before the pandemic, an this is the first time that I heard such type of argument. I can't imagine what happen with the people to decide to sleep late... in that case they never clean the rooms?
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Andrea
30 Jun 2023 - 2 Jul 2023
reviewed on orbitz
4 out of 5 stars
Close to family house where I was visiting. Nice pool. Pet friendly. Staff accommodating and friendly. I liked the fact that it was a two bedroom, however it could use update/refresher. Room lighting is not great. Carpet had stains on them. Elevator was out. (My room on 3rd floor), even though had issues I would stay again because of location. All these are fixable issues.
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Yohanna
27 May 2023 - 29 May 2023
reviewed on orbitz
2 out of 5 stars
The staff was really nice. The breakfast was amazing, honestly one of the best that I have seen in a while. But the cleaning is terrible, the walls were dirty in the room. The cooktop in the room was full of grease. The room had a weird smell like mold. The area is really nice, and calm. The pool is small, good for kids.
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Angelene
27 May 2023 - 30 May 2023
reviewed on orbitz
4 out of 5 stars
The property is clean, easy to get to and comfortable.
Do know that on weekends local boys soccer teams and their families book making the pool unavailable to adult travelers due to the large # of kids.
Those same kids run the halls at night.
Otherwise the place is nice and the staff is great.
Nice breakfast as well.