B
Brandee
16 Jun 2024 - 17 Jun 2024
reviewed on hcom
1 out of 5 stars
Extremely loud equipment. It sounds like a construction zone in the hotel, even at night and during sleeping hours: it ruined our short family vacation.
N
Nathan
30 Jun 2024 - 2 Jul 2024
reviewed on hcom
5 out of 5 stars
Great place to stay for families with young children. The kids love the breakfast, the pool, and the games in the common area. The housekeeping staff went above and beyond to make the room special for the kids, making cute scenes with their stuffed animals to make it look like the stuffed animals had been playing while we were out. Kids loved it.
With its location right on the main strip through town, it's fairly close to anything you'd want to do (20 minutes to beach with traffic, many restaurants, amusements, and shops within 2 miles).
The staff was super friendly, professional, and accommodating. We added an extra night stay and they matched the hotels.com price, and let us keep the same room, even though the hotel was near max capacity. We had a few other small requests pertaining to housekeeping, and they were on it.
The room itself (double queen) was perfect. Plenty of functional space, great amenities for a traveling family.
Breakfast had plenty of options, and there was always fresh coffee and citrus infused water in the Lobby. Didn't get to use the gym, but it looked like a great facility.
Seriously, you can't go wrong with this hotel. Book it!
T
Tamika
28 Mar 2024 - 31 Mar 2024
reviewed on hcom
4 out of 5 stars
So my family and I have stayed here at Hyatt House before and we really like it. It’s a cute small 4 floor hotel but man they have everything! Rooms with multiple beds, kitchens, pool, free parking and free daily breakfast! Real breakfast like potatoes, eggs and waffles…not just cereal and bagels. Our stay here this past Easter weekend was great! We just buried my mom on Tuesday and wanted to honor her memory by the beach. We will be back again during the early summer! Oh and Dana is a sweetheart! Lovely young lady with a great personality and attitude! She was amazing as the barmaid!
S
Sharon
22 Mar 2024 - 24 Mar 2024
reviewed on orbitz
5 out of 5 stars
Very convenient location. Breakfast was good with different selections. Staff very friendly and helpful. We could hear kids playing and running in the hall outside our door and a baby crying in the room adjacent to ours at night, which is common in the hotels we’ve stayed in.
J
Juliet
28 Feb 2024 - 1 Mar 2024
reviewed on hcom
5 out of 5 stars
I went to this hotel with my family for a brief stay in Delaware. Everyone is super friendly and kind. The rooms were great and we will definitely be back. The pool and gym are amazing also.
Cudos who hired the team at the Five points location. They are all true assets to the Hyatt name.
M
Michelle
16 Feb 2024 - 19 Feb 2024
reviewed on hcom
3 out of 5 stars
The hotel is fairly new and well kept. The pool is over chlorinated and really dried out the kids hair and skin.
I read there were snacks but that was not a thing. No complementary coffee or anything in the lobby and the small coffee pot in the room was filthy.
The biggest complaint was the location of the room. Room 307 was directly by the elevator. Every time someone rode the elevator the beds shook and when we were trying to sleep, our heads would vibrate. And it was constant.
The location of the hotel is great. Conveniently located to the outlets, nice restuarants, and the beaches. Almost everyone was friendly. The kids had fun. So overall it was ok. I was just disappointed by the location of the room and the pool.
D
Deborah
15 Feb 2024 - 18 Feb 2024
reviewed on travelocity
5 out of 5 stars
Took the grandchildren on a mini vacation to this property. The interior heated pool was a hit with all ages. The breakfast was well presented and bountiful. The staff were very pleasant and accommodating. All in all a great space for families to vacation in.
s
steve
13 Jan 2024 - 14 Jan 2024
reviewed on expedia
5 out of 5 stars
Dana was absolutely amazing and professional. She was so accommodating and treated my family with warmness and politeness. Can’t wait to come back!
L
Lydia
3 Sept 2023 - 5 Sept 2023
reviewed on orbitz
4 out of 5 stars
This was a wonderful stay for a last minute vacation! EXCELLENT breakfast and the staff made accommodations without difficulty. My one qualm is how the sheets had some stains when I got there but the staff was quick to give me clean sheets. Thank you, my family and I will be coming to this hotel from here on out when we visit the beach!(:
R
Ramona
26 Aug 2023 - 27 Aug 2023
reviewed on orbitz
5 out of 5 stars
We liked the hotel very much, as it was very clean and modern, very good for families!