Hyatt Place Milford / New Haven

Very convenient for a family of 5. Service was great!

My trip to CT was awesome spent time with family we had 5 rooms here it was spacious and comfortable

Not kid friendly

Near to family

Loud floor from the minute I arrived. This is typical for the location based on other stays. But, Checked out at 2:Am because the room upstairs was a full domestic dispute! Someone being pushed into things. Sounded like furniture being dragged across the floor. Screaming. “You’re killing me”. Sobbing. Horrifying. The front desk should have called the police!! The room itself was dated, shabby. The bed made a loud clunk every time I moved. This seems trivial but the plastic trash bag was hanging over the wastebasket. Was I supposed to put it in? Had to leave in wee hours of the morning, waking up family to stay at their house.

Property was great. We arrived very late and the person at the reception was clearly not having a good day. Very unwelcoming, didn't say a word. I asked where the breakfast will be and he pointed to the area without saying a thing. Not sure how such people get hired in customer service kids. Rooms were good, beds are flimsy.

I would like to start out by saying that this was supposed to be a night away for my husband and I. We are local and just wanted a quiet night away from the kids…not too far from home. We checked in and the Rogel was very friendly and helpful. We were find until after we went to bed which was early (before quiet time). After 10-10:30 my husband woke up and it was loud all around us and the water was dripping in the bath tub (which we didn’t realize until after we had gone to bed). We didn’t think to call down to the front desk because it was late and we were tired. We both woke up multiple times throughout the night because the bed was very uncomfortable and it was a very unrestful night of sleep. At checkout I did tell Rogel and he apologized, but because I booked through Expedia he couldn’t discount the rate like he would usually do.

The staff was soooooo friendly. We had everything we needed. Great for a family of five. They also have a nice hot tub.

Whenever I'm visiting Family in the area this is definitely the first place I check for availability. Although it may be pricier than it's competitors, I find it well worth it. My family get to enjoy a good night's rest before a long road trip home.

Excellent from check in to when we left. We were here 6 days for our parents funeral service and the staff made us feel like family not just customers. The staff is excellent and anything you need they are quick to respond. Nice clean hotel, safe parking, nice sauna, bar for your needs and even serve food. Breakfast in the morning is excellent.