Residence Inn Marriott Danbury

The front desk staff were not friendly and do not provide accurate information. An older front desk woman did not care when my grandson told her the pool was overheated. She responded to him by telling him”That’s the way it is.” When I approached her, following up on the answer my grandson received from her, she made a face as though I was disturbing her from her computer, picked up the walkie-talkie and ushered someone from maintenance to check it out. He told me he could not tinker with the thermostat but would open the back door. The deck was as hot and humid as a sauna. The food prep ladies were helpful and restocked food before they ran out. I have never stayed at a hotel that did not refresh rooms and provide a change of bedding. Our stay was for 7 days, even my grandson said that the other place (The Hyatt) was way better and nicer looking. He is 10 years old. They kids pointed out 3 spiders, the pull out is old, not cushioned and one sheet and an old heavier blanket is provided inside of sliding door closet encased in a large plastic zipped bag that I had to search for. The fitness center flooring is moldy and the scale is old and inaccurate. The room entry door is too heavy and the bottoms are dangerously lose as I’d the molding around the frame of the wall. We were in room 110. The refrigerator did not cool well and the freezer would constantly make and drop ice cubes with no lever to shut off. Marriott allows it name to be used in this dilapidated YMCA?

Hotel has seen better days, but overall the amenities are as expected for Residence Inn with the living space and kitchen. Nice breakfast and waffle station. Pool was great for the kids.

The two bedroom suite is huge, two real bedrooms with two full baths, a living room with a pull out couch, and a full kitchen. We were pleasantly surprised by the space. Super quiet rooms, even with being next to the highway. Conveniently located. Complimentary breakfast is always a good thing. The kids loved the pool. Staff is very nice and professional. Definitely worth a look if you’re staying in the Danbury area, especially as a family.

I took my family & stayed for one night. We rented the 2 bedroom suite. When we arrived the guy checking us in was great including all the staff we met during our stay. When we got to the room we noticed that one of the bathrooms were dirty. Looks like someone used it before we got there. (And didn’t clean up after himself) It was gross. There was a hair on the pillow & overall the cleanliness wasn’t great. We did take the kids swimming which they really enjoyed. But my son said the water was very murky & he couldn’t see under it with his goggles on. Also the jacuzzi/hot tub was paved over. So even though it’s in the pics online there’s no jacuzzi. The size of the room was good. Being that there’s only one bed per bedroom we did have to rent another cot. The sheet on it was stained though. My daughter asked for another one & changed it herself. One shower had no soap left in the dispensers & the other one didn’t work well. Overall my kids really enjoyed the stay but the adults saw that the place really needs some upkeep.