The Westin Denver Downtown

Stayed for 3 nights during a family vacation over the weekend before Thanksgiving. The hotel's facade was cordoned off due to construction. It happens, but stepping around scaffolding isn't a great first impression, and forces you to walk up via the driveway instead of via the sidewalk. The hotel front desk, main bar, and associated meeting space that I saw was okay, and didn't wow me. Only had one soup available at the restaurant and was a tasteless asparagus something or other. Great location near the 16th Street Mall, so no complaints there, but was bummed to see the entire mall under major construction and being closed off to foot traffic. Not the hotel's fault, but the following was: 1. The rooms themselves. The front door stuck, the rooms run hot, and the adjoining door to the next suite allowed us to hear full, normal conversation from the family staying there. Got woken up at 6am by it. Zero privacy for either of us, obviously. DO NOT get a suite unless you want every sound and word heard by your neighbors. 2. The attached parking garage is actually privately run and is public. The EV chargers were offline, forcing me to run around the city looking for a charging station for our EV rental car. The front desk clerk refused to credit my parking fee. 3. Was granted a late check out, but when they reset our key cards, they didn't work. Took 20 minutes to get into our room after multiple attempts. Asked for the GM's name but got stonewalled until I insisted getting it.

Absolutely great location! Walkable to everything plus having a Starbucks next door was a huge plus. They are doing renovations but it didn't bother us. The front staff was very nice and helpful. My only complaint was not offering free wifi. I think they should considering what you pay. All in all I would feel comfortable staying there again not only as a couple but as a family.

Our stay started really well, everything was clean, the room was spacious, and it was comfortable. Until night. Our room was above the pool deck and I’m all for having fun, but guest we’re screaming, and shouting and were so loud our kids woke up scared several times

It was very convenient. My family and I got to walk downtown and the elevator access was right by our parking. Wish the room had a microwave. Other than that, everything was amazing.