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Robinson Rancheria Resort and Casino

3 star hotel
8.4/10 Very Good
(679 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a 24-hour front desk.

Nearby attractions

Robinson Rancheria Resort and Casino is located in Upper Lake. Holiday Harbor and Ceago Vinegarden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Meadow Pointe Residential Park and Hinman Park.

Popular amenities

Family friendly

Seasonal outdoor pool
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 2 coffee shops
Cooked-to-order breakfast available for a fee daily 8:00 am–1:00 pm

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Seasonal outdoor pool

Outdoor

Picnic area

Conveniences

Banquet hall
Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Robinson Rancheria Resort and Casino
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Robinson Rancheria Resort and Casino

Latest reviews (5)

M

MARC

27 Jul 2023 - 28 Jul 2023
reviewed on orbitz

3 out of 5 stars

For the price, I guess this type of stay was expected. The rooms were pretty clean, but most carpets in the room and the entire hotel/casino are pretty stained. It was ok, nothing terrible, but nothing great. While we were at the pool with our kids we watched someone clearly on drugs case cars in the parking lot, called security, they were not concerned. So, we really didn't care for that. Casino is nice, but small. Restaurants aren't really restaurants, more like a cafeteria, but food was decent. I don't think we will ever stay here again.
W

William

5 Apr 2023 - 6 Apr 2023
reviewed on hcom

4 out of 5 stars

One of few modern or newer hotels in the area. Good stay for the money. Restaurant was lacking staff and formality. Breakfast time and no staff to be seen. Went to nice family owned cafe 10 mins down road. Was a nice experience.
G

Gerald

8 Sept 2019 - 9 Sept 2019
reviewed on hcom

5 out of 5 stars

Nice large room, very quiet in the hotel portion. Second time we have stayed here while visiting family in Lakeport.
G

Guillermo

23 Jun 2017 - 24 Jun 2017
reviewed on hcom

4 out of 5 stars

Great room, and all things considered excellent value. The area is somewhat removed/remote and access is not the most convenient. Given it IS a casino, expect some interesting character interaction as you walk in and out of the lobby, but past that, it turned into a pleasant 1 day stay for my family. Rooms where spacious and comfortable and service was very good.
A

28 Oct 2023 - 29 Oct 2023
reviewed on hcom

1 out of 5 stars

Front desk staff was rude. Call me when I was at a family event two hours after we had already checked in to tell me they made a mistake and asked if we been in the room. When I responded yes they said hold on put me on hold then hung up on me. I called back proceeded to put me on hold again then hung up on me once again. Of course this is making me extremely angry I called back and asked for a manager and lady was extremely rude put me on hold once again. This time she came back to say it was her fault for the mixup and room we were in was fine and before I could say anything she hung up.
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