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Adrian
1 Jul 2024 - 3 Jul 2024
reviewed on hcom
5 out of 5 stars
I recently stayed at the Hilton in Santa Clara during the American Cup match between Brazil and Colombia, and I must say that the experience was exceptional. The staff at the hotel showed outstanding attention, attitude, and professionalism towards me, my family, and friends, including every Colombian and Brazilian fan.
As a roudy bunch who loves to listen to music and celebrate, we were pleasantly surprised by how accommodating the Hilton and its staff were. They went above and beyond to ensure that our stay was enjoyable and that we had everything we needed to celebrate and support our teams.
Overall, I highly recommend the Hilton at Santa Clara for its exceptional service and hospitality, especially during special events like the American Cup.
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Lynnette
25 Dec 2023 - 27 Dec 2023
reviewed on expedia
5 out of 5 stars
Staff treated us like family. Arrived on game day (also Christmas) and they checked us in and accommodated our request to have neighboring rooms.
Security managed the tailgate party very pleasantly.
Easy access to freeways and restaurants.
We really had a fabulous visit and will continue staying at Hilton Santa Clara on future trips
T
Tiffany
4 Aug 2023 - 6 Aug 2023
reviewed on hcom
3 out of 5 stars
My stay was unfortunately marred by a terrible experience, mainly attributed to the condition of the room. The room seemed old and lacked cleanliness, with poor ventilation being a significant issue. The vents appeared to have not been cleaned, emitting particles in both the bedroom and bathroom. To add to the discomfort, the windows wouldn't open, leading to constant sneezing for my family while inside the room. The floors were in a sorry state - old, cracked, and visibly uncleaned. Even the walls and beds seemed to be in a dirty, worn-out, and uncomfortable condition.
I have pictures but had an issue uploading them.
I must commend the staff, who were incredibly friendly and eager to assist. However, despite their best efforts, they were unable to resolve the issues I encountered with the room
A
Abby
5 Aug 2023 - 6 Aug 2023
reviewed on travelocity
5 out of 5 stars
This was a nice safe place to stay with your family. Its walking distance to Levi Stadium and Great America.
M
Monica
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
I love the space in my room, it was very clean and quiet. I love the gym and the kids love the pool.
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Victor
21 Apr 2023 - 23 Apr 2023
reviewed on travelocity
5 out of 5 stars
It was a beautiful, peaceful experience with my family. Thank you
J
Jacob
2 Sept 2022 - 4 Sept 2022
reviewed on travelocity
1 out of 5 stars
I decided to enjoy my dinner near the pool and was cussed at by some family for being near their children in the hotels public swimming pool. The ran to the front desk accusing me for it leaving the pool area saying the most horrific things about me while I was minding my own business and enjoying my own time. The hotel staff did nothing about these guests outrage and this awful experience which I’ve never experience in my life.
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Rod
26 Jul 2022 - 28 Jul 2022
reviewed on hcom
5 out of 5 stars
My family and I stayed 2 nights at the Hilton mostly for it’s proximity to Great America.
Ample room size with two queen beds. The room was clean and the wifi had good signal. Free self parking was walking distance to the hotel. I paid to have breakfast included with my stay and it was quite tasty/buffet style. I purchased dinner once and it was delicious. Check in and check was seamless. I would definitely stay here again.
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Felipe
4 Jun 2022 - 5 Jun 2022
reviewed on travelocity
5 out of 5 stars
I liked the pool It was really fun to watch my kids have fun.
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Jasmine
28 May 2022 - 30 May 2022
reviewed on travelocity
1 out of 5 stars
Reserved two Queen beds. Arrived and was told they only have a room with one King. Had to share the bed with my two toddlers. It was not comfortable. For $400 I expected better.