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Holiday Inn Golden Gateway, an IHG Hotel

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(3553 verified Hotels.com guest reviews)
See verified family reviews (30)

generated by AI based on family reviews

Overview

Holiday Inn Golden Gateway is a great family-friendly hotel in a central location. Families appreciate the clean and comfortable rooms, some of which offer convenient access to the pool. The hotel's location makes it easy to explore San Francisco's attractions, and guests consistently praise the friendly and helpful staff. Amenities such as a restaurant and a business centre add to the hotel's appeal.

Guest highlights

The helpful and friendly staff, particularly the security guard Michael who went above and beyond.
The convenient location, central to many attractions and with easy access to public transport.
Clean and comfortable rooms, some with great city views and proximity to the pool.
The extra amenities, including bottled water, a restaurant, and a business centre.

About the hotel

An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.

Nearby attractions

Located in San Francisco, Holiday Inn Golden Gateway, an IHG Hotel is in the city center. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Muir Woods National Monument. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
Wifi in public areas is free for up to 2 hours per day

Food and drink

1 bar

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height desk
Roll-in shower
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
San Francisco International Airport
19 km from this hotel
Metropolitan Oakland International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Golden Gateway, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

30 reviews

Review data

5 star reviews

63%

4 star reviews

20%

3 star reviews

7%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Golden Gateway, an IHG Hotel

Showing 1 - 10 of 30 reviews

Latest reviews (30)

N

Nichole

3 Jul 2024 - 6 Jul 2024
reviewed on travelocity

2 out of 5 stars

Property not in a good location for families. Lots of homeless and people on drugs walking around nearby . Staying on the top floor made my ears pop and act up, causing dizziness . The room itself and staff were both acceptable.
L

Laritza

28 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Me and my family loved our stay here
R

Rachel

27 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

We had an amazing time as a family. My daughter loved using the pool and the view was phenomenal!!! I would definitely stay there again!!!
A

Allison

17 Jun 2024 - 19 Jun 2024
reviewed on hcom

5 out of 5 stars

Had two rooms for a family vacation - they were extremely clean and comfortable and I enjoyed the Dove products Holiday Inn carries. This was the first time in years that I stayed at a Holiday Inn and it was great! The price and location could also not be beat!
L

Lesley-Jane

12 Jun 2024 - 15 Jun 2024
reviewed on expedia

4 out of 5 stars

Not exactly close to everything but we felt safe and the room was clean & large for our family of 4.
N

Natalie

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

The security gaurd Michael that works weekends was wonderful! He was so friendly and hospitable. He gifted our boys collectible baseball cards upon our departure and told us the story to each card. The property was neat and clean. It was so nice having our room on the same floor as the pool since we traveled with kids. We will definitely be returning to this hotel.
P

Peter

2 Jun 2024 - 9 Jun 2024
reviewed on orbitz

5 out of 5 stars

This property provided a nexus location to travel by transit to various parts of the city. Situated in the Nob Hill district its rooms are elevated above ground level providing unparalleled city views, while avoiding ground level distractions. The property staff are friendly and professional providing amenities upon request. Thanks to the staff for providing bottled water to my room, as an extra. Great job in providing a convenient clean and easily accessible modern property to families and travellers with and without a vehicle.
J

Jacquelynn

6 Jun 2024 - 9 Jun 2024
reviewed on orbitz

4 out of 5 stars

The room was clean and the facility was quiet. Someone allowed their kids into the gym unattended so, I think some monitoring is needed there but overall my stay was great.
N

Nicholas

30 May 2024 - 2 Jun 2024
reviewed on hcom

4 out of 5 stars

It was a wonderful day me and my family enjoyed the comfort and flexibility of the rooms. The staff are very friendly and very courteous. I have a good time every time I visit this hotel. The only thing that bothers me about this trip is along with taking a vacation with my family. We wanted to go see the Yankee game. They were playing the Giants. And we couldn’t make it to Saturday’s game so we decided to stay in and watch on TV but it was blacked out in the Hotel room, but they had it downstairs where you could watch if you ate in the restaurant and paid for food. I don’t appreciate that. You’re forcing me to have to pay to enjoy a game which it should be free because I’m in the city where the game is based. Come to find out from Manager. They do that on purpose that makes you have to come downstairs or go to a bar to watch the game, you would think you would get local Channels for a game is being held no more than seven blocks from where you’re staying. Otherwise, the hotel is always clean and nice. Would recommend it except if you’re watching a baseball game or any other sporting event in your room.
R

Richard

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

This is our go-to hotel for San Francisco. We just drive there and leave our car in the parking garage. It is centrally located to so many of the sites and attractions that we come to enjoy. The staff are top-notch and accommodating to anything that we may need. There is a restaurant as well as grab and go right in the lobby of the hotel. There are also a lot of vending machines including a CVS vending machine! The rooms are clean and comfortable with great views. The elevators are equipped with technology that only allow you to go to the floor that your room key is set for. I always feel safe with my family here. All in all it is a great hotel and I would recommend it to anyone staying in San Francisco.
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