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Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Best Western Plus Heritage Inn Rancho Cucamonga/Ontario is a great option for families. Guests consistently praise the cleanliness of the hotel and the friendly staff. The hotel offers a good breakfast and a convenient location with easy access to shops and restaurants. While some guests found the pool to be cold and the beds too hard, the spacious suites and easy check-in/check-out processes are frequently highlighted as positives.

Guest highlights

The large, spacious suites
The delicious breakfast served in the cafe
The friendly and helpful staff
The convenient location near shops and restaurants

About the hotel

An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Rancho Cucamonga, Best Western Plus Heritage Inn Rancho Cucamonga/Ontario is in the city center and near the airport. Maloof Foundation for Arts & Crafts and Museum of History and Art are cultural highlights, and some of the area's attractions include Rancho Cucamonga Epicenter and iFLY Indoor Skydiving - Ontario. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or Auto Club Speedway. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and mountain biking nearby.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Portable hoist available
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Ontario International Airport
6 km from this hotel
John Wayne Airport-Orange County
55 km from this hotel
Long Beach Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Latest reviews (6)

C

Christopher L

20 Aug 2023 - 21 Aug 2023
reviewed on hcom

5 out of 5 stars

Easy Check-in, clean, lots of towels, good breakfast, kids enjoyed the pool, easy check out
K

Kristen

21 Apr 2023 - 24 Apr 2023
reviewed on hcom

4 out of 5 stars

We booked the suite and the room was huge which was amazing. The room was clean and in decent shape. A little out dated. The air conditioning in the bedroom sucked which made it hard to sleep, too hot. The beds were a little too hard for our liking as well. Staff was very friendly and the shuttle service for the airport was great to have. The pool was freezing! I really wish it was heated so we could have enjoyed it. That was a huge bummer as my kids had really wanted to swim.
t

tony

29 Mar 2023 - 30 Mar 2023
reviewed on orbitz

5 out of 5 stars

Alway clean, quiet and comfortable. Breakfast always great, love the location to family.
W

Westel

4 Dec 2022 - 5 Dec 2022
reviewed on hcom

5 out of 5 stars

Night clerk very friendly. We have stared it’s you about 3/4 years ago for family wedding.
C

Cheryl

30 May 2022 - 31 May 2022
reviewed on orbitz

5 out of 5 stars

A quiet place. I feel safe parking my car in the parking lot. It’s a well lit property at night. Walking distance to shops like restaurants, grocery stores, etc. It’s an excellent location. It’s accessible to everything. The breakfast was delicious. Friendly staff. Easy check-in/out. I would definitely come back and recommend this hotel to family and friends.
C

CRISTINA

1 Apr 2022 - 3 Apr 2022
reviewed on hcom

5 out of 5 stars

Was pleasantly surprised to find they served actual breakfast in their cafe, instead of the usual “grab and go” granola bars and yogurts. Glad to see the efforts of returning to normalcy while still being mindful of the pandemic. The hotel was clean and the staff was very professional, efficient, and friendly. Definitely coming back. Would love if they could make the lower floors/rooms pet friendly, as we sometimes travel with our fur baby.
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