1/29

Ace Hotel and Swim Club

4 star hotel
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Ace Hotel and Swim Club offers a vibrant atmosphere and a great location, making it a popular choice for some families. While the hotel is known for its lively pool scene, reviews suggest it may not be ideal for families with young children due to the noise levels and limited amenities for kids. The hotel is praised for its dog-friendly policy. Please note that some reviews mention challenges with luggage due to stairs and a lack of bell service.

Guest highlights

Great location
Dog friendly
Easy check in and out
Friendly staff
Clean rooms

About the hotel

This hotel features 2 outdoor pools, a poolside bar, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a spa tub, and a business center.

Nearby attractions

Located in Palm Springs, Ace Hotel and Swim Club is in the city center and near the airport. Agua Caliente Cultural Museum and Plaza Theatre are cultural highlights, and some of the area's landmarks include Sunnylands Center and Gardens and Cabot's Pueblo Museum. Children's Discovery Museum of the Desert and Living Desert Zoo and Gardens are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and hiking/biking trails.

Popular amenities

Family friendly

2 outdoor pools
Laundry facilities
Refrigerator
Separate dining area
Soundproofed rooms
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

1 poolside bar
Room service available

Guest services

24-hour front desk
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool access ramp on site
Raised toilet seat
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 outdoor pools
Free bicycle rentals
Sauna
Shopping
Spa tub
Steam room

Outdoor

Garden
Picnic area
Rooftop terrace

Conveniences

Atm/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airport

Airplane
Palm Springs International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Ace Hotel and Swim Club
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

12%

3 star reviews

38%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Ace Hotel and Swim Club

Latest reviews (8)

A

Andrew

3 Apr 2024 - 5 Apr 2024
reviewed on travelocity

3 out of 5 stars

Design of property requires climbing a long set of stairs with heavy luggage - which is not fantastic. Should have Porter to assist. The hotel pool lounge area is limited for the amount of guests and I could never get a lounge chair. It's dominated by screaming kids. Should have adult only pool with bar service.
J

Josette

2 Apr 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Great location, family friendly wonderful vibes.
S

Shuko

21 Nov 2023 - 23 Nov 2023
reviewed on expedia

5 out of 5 stars

Great stay with my family and friend’s family with a dog! There is very dog friendly
D

DARA

9 Oct 2022 - 10 Oct 2022
reviewed on orbitz

5 out of 5 stars

My 5 yr old daughter and I stayed overnight and we had tons of fun. Easy check in & out, friendly staff, great food, and very clean room! I just wish there were more kid-friendly things to do, like a kiddie corner to keep the kiddos occupied while parents take a break. Nevertheless, everything was amazing!
k

kathryn

30 Jun 2022 - 1 Jul 2022
reviewed on hcom

5 out of 5 stars

Lovely place to stay, great vibes, service & rooms. Not for children, or older people.
a

anaelisa

19 May 2022 - 22 May 2022
reviewed on orbitz

4 out of 5 stars

Lots of energy, great pool scene, people watching was excellent. However, very noisy almost always. Not a great place for kids. Definitely an adults only vibe and for people who don’t mind going to bed past midnight.
A

Alea

15 May 2022 - 16 May 2022
reviewed on hcom

3 out of 5 stars

We were traveling with a newborn and had confirmed a crib ahead of time. When we arrived, they didn’t have any cribs :( Also, traveling with a family, there’s also no bell service and we had to use the stairs for all our luggage. It was many trips across the large parking lot. I would have loved the hotel if it had just been me and my husband, but this isn’t really a family friendly spot.
A

7 Apr 2024 - 10 Apr 2024
reviewed on hcom

3 out of 5 stars

This resort has seen better days. Time for a major facelift. We arrived later in the day. We quickly changed and got to the pool. The pool deck was trashed. Straws and limes everywhere. The pool deck was covered a fine dust that made it very slippery. I know this is common for the desert but other places mitigate it. Any time you walk around then came back to your seat your feet would be black. Tons of kids. You couldn’t help but feeling you were getting into very unhygienic waters. The restaurant is bad. Rooms are not great. There’s was old throw up in the curtains in the room. The AC was loud. We decided to leave a day early. It was not a relaxing clean setting. I will say I brought these complaints to the front deck and they did approve a refund for the last night. They were very apologetic. One positive is that their very dog friendly. Unfortunately that the only positive I’ve got besides the front desk being willing to refund our final night.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels