Best Western Plus Palm Desert Resort

We have been coming to this hotel for a long time as it is a Memorial day tradition for us. This trip was not as good as others but it was not bad either. We requested a 1st floor room near the pool and although we were given a 1st floor room, it was nowhere near the pool. I was disappointed in the room we were given as it was near the back of the property and the patio faced the parking lot and tennis courts. Housekeeping did an awesome job at cleaning our room and breakfast was delicious as always. We always enjoy our stay and despite the room we were given, we had an amazing time and will be back. We love that there is a grocery store across the street along with some very close food options. All in all, we had an amazing long weekend and the kids loved the pool.

Property is a little tired. Our room was on the second floor and we could hear every move the people above us made and the child in the room next to us. The AC was marginally functioning which is kind of important in the desert. There was a strange stale odor in our room which was worse when the air was stagnant and hot. Good order to make breakfast. Lots to options. Check in was fast and staff was helpful and friendly.

Our stay was amazing as always. We enjoyed the pool and the delicious breakfast. Our kids had an awesome time. The bed was a bit hard but after the 1st night it seemed to get better...or maybe i just got use to it. We have been coming here for so long and it has always been our favorite hotel. The staff is really friendly and the pool is awesome.

The people in the room next to us where loud. Children crying and yelling adults. At 2:00 in the morning children where crying and some one was trying to open the adjacent door to our room. luckily we were leaving that morning. It creeped me out. There was one man with several children with 3 women. one lady was pregnant and we were lucky enough to be next to them.I would see then at breakfast each morning .

I stayed with my family , room is clean, pool is clean.. and a lovely breakfast..

Breakfast was great. My fav is the 24hr coffee machine. The pool is clean and partially heated. My kids loved it. Friendly cefeteria staffs.

We had a great time, 3 days, family with kids. Breakfast was great and diversified. Good coffee also at the expresso machine. Pool was clean, the kids enjoyed it. As afternoon activities for kids you can check 'Get Air Trampoline Park' and 'The kids Clubhouse'

check in staff was friendly and answered all questions I had. Property was clean and elevator smelled fresh and clean... the breakfast was fantastic! I would highly recommend this hotel to friends and family

Hotel and location was great, had a nice little getaway with family!

Overall, this was a nice place to stay. Great place for families and pets. Good location, close to shopping and restaurants. The hotel is very clean. The staff is friendly and helpful. Checkin and checkout was a breeze. Nice breakfast, fresh cooked food and quite a variety of beverages, and other breakfast options. We stayed in the suite, didn’t know the front room was separate from the bedroom, with the bathroom in the middle. (A nice surprise). There’s a table, chair and a sofa w/a pullout bed, good for a small family. There is a fridge microwave and coffee maker-the coffee was good. Loved having a separate sink with a mirror and plug in the hallway. That allowed my husband to use his blow dryer while I got ready in the bathroom, which is spacious. The bed was very comfortable. The room was quiet. My only issue was having lukewarm to cold water in the shower. We did mention it to the receptionist at checkout, she said she would have maintenance check it out.