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Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(1103 verified Hotels.com guest reviews)
See verified family reviews (17)

About the hotel

A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel is located in Lyon Street, a neighborhood in Santa Ana, and is in the suburbs and near the airport. Downtown Disney® District and Irvine Spectrum Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disneyland® and Disney California Adventure® Park. Knott's Berry Farm and Santa Ana Zoo are also worth visiting. Looking to get your feet wet? Water skiing and surfing/body boarding adventures can be found near the property.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free breakfast available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Swimming pool

Outdoor

Bbq grill(s)

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - june 2018
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
John Wayne Airport-Orange County
8 km from this hotel
Long Beach Airport
29 km from this hotel
Ontario International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

17 reviews

Review data

5 star reviews

24%

4 star reviews

35%

3 star reviews

24%

2 star reviews

6%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel

Showing 1 - 10 of 17 reviews

Latest reviews (17)

S

Sirisha

30 Sept 2024 - 2 Oct 2024
reviewed on hcom

5 out of 5 stars

This place is amazing for the value it provided! Clean, spacious rooms, free breakfast, free wifi, free parking, microwave in our room, very reasonably priced!! We had a family emergency and our flight was delayed so they graciously offered a late checkout with no extra charge! Everyone is very friendly and accommodating so this was a 5 star experience all the way! Thanks so much!
A

Alshaun

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

4 out of 5 stars

Good place to stay. A little bit of homeless around the area, but one should not worry, there is a police presence and I felt safe with my family there. Hotel is clean, staff friendly and attentive.
K

Kacee

9 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Stayed two nights for a family trip, was a great stay. Nice clean rooms with big window. Just 15min from Disneyland which was great. Free breakfast in the morning was very convenient and had lots of choices.
L

Larry

18 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

The property is located near family members so it was very convenient to get to them. Also, the hotel was kept clean and my room was well maintained. The breakfast time was usually the busiest part of the hotel, however, the staff did not watch and mop the coffee station so the floor tended to be sticky the spilled coffee, sugar, etc. I would say this is mostly with the customers who stayed at the hotel as I saw a few folks tried to be clean and others just did not care if a mess was made or not. The staff was very attentive, friendly and helpful so it was easy to get everything setup with checking in, fixing keys (magentic card needed to be reset 1x), and checking out. Overall will be happy to stay at this hotel again with my family in the future. Overall I highly recommend staying at this hotel!
V

Vianney

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Horrible experience! I checked in late after our long day at Disneyland. It was just my kids and I, upon trying to get into the room that was assigned to us, we opened the door and the room was occupied. Not only that but upon opening the door a strong Marijuana smell came out of the room. The guy inside was so upset that we opened the door that he yelled at us with bad words. It felt that our safety was at risk, being only me as a women with my 2 kids. When speaking with the lady at the front desk she only said I'm sorry and assigned another room, this room wasn't really cleaned but at that time (almost 2am) we were so tired and just needed a place to sleep for me and my kids. If we wouldn't have been that tired I would have definitely changed hotel. Wouldn't recommend this hotel if safety, customer service and cleanness is important to you.
L

Laïka

21 Mar 2024 - 23 Mar 2024
reviewed on expedia

3 out of 5 stars

My room was dirty, i found stains and crust everywhere, and i could hear EVERYTHING - there where kids in the room above me and i could hear them scream and run, i could ear all the cars and everyone walking. Its an average place. Breakfast and staff, and comfort was good tho
S

Shannon

16 Nov 2023 - 19 Nov 2023
reviewed on hcom

4 out of 5 stars

It is a good place to stay for families. It is close to the a little zoo. The breakfast was good each morning, there was something a little different each morning. The staff were very helpful with checking in and out. Parking was lit, and very safe with the parking permit we were given.
R

Rachele

24 Oct 2023 - 26 Oct 2023
reviewed on orbitz

3 out of 5 stars

We stayed here for a family Disneyland trip for two nights. The beds and pillows were comfortable, and the standard room had an ample amount of space and a good layout. We did not enjoy the shower at all. It had hardly any pressure and if a toilet was flushed in a neighboring room then the pressure dropped even more. It also leaked out and made the floor wet. The walls were also thin, and you could hear everything even when people outside the room weren’t being noisy. You also heard every step the people above you took. The floors need a good cleaning as well.
F

Fiorella

25 Aug 2023 - 30 Aug 2023
reviewed on hcom

4 out of 5 stars

We stayed here for our Disney vacation. When we got checked in, everything was good. Second night we got in I went to shower and there was no water so I called front desk and they informed me that yes there was no water on the 10th floor however I had to find out myself, they could of left a note or something but nope. They told us we had to move floors and they did. They said they would compensate us but they just gave us 20% off that 1 night which was less than $20 off for having to move everything including a toddler and all her stuff to a different floor.
J

Jumpinza

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

Bad hotel with bad staff...beware do not book rooms here. Very rude staff. Bad bathrooms with super low flow everything. Old and small rooms. Were awoken from sleep by noise from room above and it was hotel staff shampooing the carpet at 10 in the night and receptionist "sasha" said it a norm to clean rooms whenever they want and that he will call the police and report me for asking why the noise and for asking to either stop the noise or move to a different room. Our kids needed good night of sleep before a test we came here for and this was this rude "sasha" guy's response. never again.
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