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Four Points by Sheraton San Rafael Marin County

3 star hotel
Connecting rooms
8.4/10 Very Good
(1112 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in San Rafael, Four Points by Sheraton San Rafael Marin County is in the city center and near theme parks. Mission San Rafael Arcangel and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at China Camp State Park and Muir Woods National Monument. Looking to enjoy an event or a game while in town? See what's happening at Marin Bocce Federation or San Rafael Pacifics Albert Park. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain climbing nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee weekdays 6:00 am–9:30 am: usd 21-24 for adults and usd 13-16 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub
Table tennis

Outdoor

Firepit
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

More

Communal living room
Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Metropolitan Oakland International Airport
43 km from this hotel
San Francisco International Airport
46 km from this hotel
Norman Y. Mineta San Jose International Airport
90 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton San Rafael Marin County
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

11%

3 star reviews

0%

2 star reviews

33%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton San Rafael Marin County

Latest reviews (9)

A

Anndara

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

4 out of 5 stars

Excellent location to city of San Francisco within 15/20 mins driving. The hotel has a centralized pool & jacuzzi very popular with families. Rooms and lobby are very clean. At the hotel, signs are postec advising they are "renovating and making upgrades" altho no construction work was visible or heard. Beds are extraordinarily comfortable but if you're wanting quiet for good nights sleep, ask for a front room at lobby/parking otherwise you hear traffic from 101 all night.
A

Ashley

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

1 out of 5 stars

I went to check in after prepaying for my room two days before, only to find that they had overbooked the hotel. They booked me at a cheaper property than I’d paid for, and I had to reload all my bags and tired kid and drive 15 minutes to the other hotel.
D

Daniel

24 Dec 2023 - 25 Dec 2023
reviewed on hcom

5 out of 5 stars

Very friendly and professional staff. We always enjoy our stay at this Sheraton when visiting family.
C

Cheryl

28 Apr 2023 - 30 Apr 2023
reviewed on travelocity

5 out of 5 stars

The front desk staff were welcoming, friendly, personable, and delightful. Our bartender was hilarious and welcomed us. Our multigenerational family had a wonderful stay, even under conditions of mourning. We highly recommend the warm and authentic stay at 4 Points Sheraton of Marin!! 5 stars!!
D

Dana

12 Oct 2022 - 14 Oct 2022
reviewed on travelocity

2 out of 5 stars

Very disappointing stay. My daughter got married and we had all our friends and family stay at the hotel. We were promised an upgraded room for the bride and groom but the hotel didn’t deliver. Dan, the property assistant manager, promised to give the bride and groom a gift but he didn’t follow through on that promise. Our room was FREEZING because it was on the zero floor, like a basement. The heater in the room took almost and hour to warm our room. The sliding glass door was rickety and when it was locked, if you knocked on it, it would unlock the door. My husband had to pack our bags and bring them to the wedding because our room wasn’t secure. I won’t be staying at a Sheraton again.
E

Emma

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

2 out of 5 stars

The room was ok. Staff seemed very brunt out and weren’t willing to take the time to efficiently communicate with guests. In addition, check out time was a mystery as both the confirmation email and room door say it’s 12pm but got a knock on the door at 11 by room service asking when we were checking out. When I asked to confirm that check out was at noon she just raised her arms and shoulders as to say “I don’t know.” Went to the front desk and found out check out was at 11. Had to rush my child and husband out the pool and leave in a hurry.
D

Dara

10 Jun 2022 - 14 Jun 2022
reviewed on travelocity

5 out of 5 stars

I really feel at home at Four Points San Rafael - this is our home away from home when we travel to Northern California to visit family. The facilities are spotless, staff is so friendly and feel perfectly safe walking my 4 pound Yorkie in the middle of the night in the parking lot 😂. I’ll be back again next month 😊
R

Roxana

26 May 2022 - 28 May 2022
reviewed on hcom

2 out of 5 stars

Very disappointed with this hotel. The room was tiny. Luke barely walk around the bed. The very outdated room. Upon entering the room there was a musty, old smell. Popcorn ceilings throughout the room. Thankfully I brought new flip flops because the carpet flooring is in need of cleaning, left black dirty on my clean brand new flip flops. Was surprised to see some good reviews from the hotel which is why we booked here but regret booking at this hotel. For the price, definitely expected better. The buffet was the only good thing but that’s comes with extra charge of about $21 for adult and $13 for child.
W

William

22 Apr 2022 - 25 Apr 2022
reviewed on travelocity

5 out of 5 stars

This was the second time I've stayed at this Sheraton and - this time with my 8 year old son in tow - as before, the staff were unfailingly courteous and the facilities impeccable. There's a good family vibe at this hotel as well which I much appreciated. Best of all, it is very convenient to both SF and Marin County. Really enjoyed the stay.
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