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Jason
11 Jun 2024 - 12 Jun 2024
reviewed on hcom
5 out of 5 stars
We did a very quick family trip to Magic Mountain, and stayed here for the night. Great proximity to the park, probably closer to walk to MM entrance from here than it is to drive, park, then walk to entrance. Nice room, probably quieter if not on the street side. Definitely will stay here again.
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Juan
12 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
Very, very clean super nice people will definitely recommend your friends and family and stay here again
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Alexander
13 Mar 2024 - 14 Mar 2024
reviewed on expedia
4 out of 5 stars
Great location, excellent restaurant and staff within the restaurant. As far as the front office staff, they neglected to tell us the roofers were there and they closed the pool so we couldn't swim until it was later and super windy out. The tiles were left on the roof, but we didn't trust it because the roofers were negligent with nails to begin with and the wind. This gave us stress while utilizing the pool/Jacuzzi after it finally opened for a couple hours. The staff offered nothing in lieu of these oversights. Wish they would have said something about it so we weren't already locked in.
Further, the gal had given a key to another party for my kids room. The couple stated the front office told them they were staying in that room which was bewildering to me that mistake was even possible. It did not make me feel comfortable at all. Fortunately, the couple asked me if they heard noises from that room and that's how we figured it out.
It would have been an overall two stars, but the rooms were great, the maintenance did his best, the restaurant chef and host were excellent.
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Barbara
11 Mar 2024 - 13 Mar 2024
reviewed on expedia
2 out of 5 stars
Reported a possible assault in the next room. Front desk lied about coming to the room to check on the possible victim. My kids heard the argument and yelling and were concerned the rest of our stay. Meals were very expensive for what was provided.
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Jose
9 Aug 2023 - 10 Aug 2023
reviewed on hcom
4 out of 5 stars
Everything was good! We enjoyed our stay, the room was good along with the the service provided to us. I think the only thing that sort of ruined the moment was a group of guys that went to the pool and started acting childish. Jumping into the pool, being loud, cussing and drinking alcohol. I had my family there, with 2 small children and my wife and didn’t want them seeing that type of behavior.
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kristina
19 May 2023 - 20 May 2023
reviewed on orbitz
3 out of 5 stars
Staff was pleasant and even allowed me to change rooms after going to the first room (different bed situation). Wasn’t aware there was a large renovation going on and not sure I would have booked there during that due to having a toddler and infant. Around 7pm called to see if the bar was open, but it wasn’t unfortunately. They did not have decaf coffee available and it is set up so that the morning juice is in the breakfast area (which you have to pay for). They let me get a glass for my son, but still would be nice not to have to ask for a juice.
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Nikki
22 Feb 2023 - 24 Feb 2023
reviewed on hcom
1 out of 5 stars
We were all prepared for a nice holiday weekend and a trip to 6 flags. I picked this hotel due to its proximity to 6 flags for the shuttle and to avoid 6 flags parking fees.
The front desk asked me to park by entrance 5 because it was closest to my room and informed me that the shuttle doesnt run any more.
Well, MY CAR WAS STOLEN!! It wasnt even a fancy car. I asked for video surveillance and was told they had none in that area. Oh, and entrance 6 was closer to my room. Was the front desk in on it?? Ruined a vacation for my family. Our first in 3 years. Police said theyve had a lot of thefts in that parking lot. Checked out early and went back home.
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Jason
Invalid Date - 30 Dec 2022
reviewed on orbitz
5 out of 5 stars
I wasn’t there but my family stayed there. Magic mountain sucked since everything was closed but according to my family the one good thing about their stay was your hotel. They were very happy about where they stayed. Quiet and clean.
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Reyanne
5 Aug 2022 - 6 Aug 2022
reviewed on orbitz
5 out of 5 stars
Breakfast should be free, at least for kids. Everything else was great
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Ulyses
29 Jul 2022 - 30 Jul 2022
reviewed on orbitz
3 out of 5 stars
Not bad not great. They advertise room service but there is no room service. The shower in our room had the hot and cold water reversed so that's dangerous having kids.