Staybridge Suites Long Beach Airport, an IHG Hotel

We stayed for 5days and 5nights. Cons: The Aircon in our room doesnt seem to be working at its best. It was hot inside the room on our 1st night. We called the frontdesk and they mentioned we will need to move to a different room. But we like our spacious room with multiple beds and close to where the rest of our family is. So we just decided to keep it. Most days we were out and about anyway and by the time we came back at night we were so tired so we didnt mind. I would suggest they Fix the aircon. Also the Kitchen Vent is it possible to have it (Air out) instead of just recirculating? Pros: Overall, a great stay! Clean room. Housekeeping daily with good service. Friendly staff, kitchen and frontdesk. Free Hot breakfast which was a big plus! Theres also Laundry room downstairs if needed. Thank you!

Great for families! Nice, friendly staff and customer service was awesome! Highly recommend and we will stay here again in the future!

Hotel and room were generally good. Good size and kitchen was nice. Bath was a little outdated, but clean. Breakfast was good with a great variety. A few sirens at night but nothing that kept us up all night. This was our first time staying at a Staybridge and initially I thought I had found a new go to for our family, but unfortunately that changed. We were there for soccer, and, unfortunately my daughter got sick and was not able to compete so we headed home early. The hotel would not reimburse us for the second night we were not using. I understand it is within policy, but most places we have stayed over the years for soccer have always gone above and beyond if last minute changes needed to be made for rainouts or other uncontrollable factors. Hotels.com contacted the property to try and work out a refund, but the hotel denied it so we don’t plan to book with the chain again. Customer service is huge and when the manager stood there looking at me with my sick daughter and denied the refund, it spoke a lot about the chain’s priorities….profit over guest relations.

Great place to stay for my son’s college graduation with family and friends

I really get annoyed when I book thru Expedia or other hotel websites and the hotel decides to put you in a "accessible" room to save money. Additionally, I have family members that would require an "accessible" room and I would advise them to not book this hotel based on the room I was given. How is a room with a bathtub/shower considered accessible?

This was an excellent option for us traveling as a family, with the kitchen and breakfast provided. The fold out mattress quality was very poor, but otherwise, we had a very good experience.

Checknin was easy. Plenty of space for my family in 8. Loved the 2 bathrooms. Honestly the perfect space.

All around amazing and the free breakfast is great! Thank you for treating us so well! Definitely coming back when we visit family!

Really liked this hotel! Great for family

The stay was great… the suite was huge and clean…to accommodate my family….. breakfast was good except the watery drinks-apple juice/orange juice…😄 overall - I’d stay again …..safe travels….