Comfort Suites Bakersfield

This was a good hotel for my needs. I was visiting various friends and family. Convenient location. Very spacious. Great breakfast. I plan to stay here again when I visit.

Very disappointing experience...and be careful! I was specifically looking for a hotel with a hot tub. I called ahead to make sure the hot tub was in order as I am recovering from a back injury and really wanted a soak. Upon arrival, we attempted to go in the hot tub but the water was literally scalding hot. My husband went to the front desk to tell them of the danger and see if it was possible to turn down the temperature. The response from the desk clerk was “no, but it would only be open for ½ hour longer anyway.” I attempted to come in after my husband and found that I was trapped in this outdoor pool area. The door within the 6 ft fence surrounding the area only opens from the outside or by reaching your hand over from the inside. But at 5’2”, I could not reach the lock. The original handle, which would have been at waist height, was missing as there was a large hole in the door. My husband let me out and we both went to the desk. I nicely tried to encourage the fellow on duty to go feel the water as I was concerned someone, especially a child, would be burned. He said, “ Oh I can’t. I am not allowed.” He said he would let maintenance know for the morning, but made no move to close it that evening. Regarding being locked in, he commented that it had crossed his mind about someone being able to get out and that he would mention that to the manager too. Bed was good though the older air conditioner unit loud. Breakfast included but not high quality.

Room was super clean! The room and beds were comfortable and the room wasnt to pricy. The free breakfast was good. The drinks machine was broken, so no juices for the kids.