Fairfield Inn & Suites by Marriott Rogers

Our family visit to the Fairfield Inn met our expectations. We have stayed at several and have been pleased. The staff were kind, the rooms clean and quiet, and the beds comfortable. The landscape needs a bit of attention. One of the tree branches made walking on the sidewalk difficult, and our short walk to the bakery across the street had excellent choices. There were two negatives: the shower curtain was short. We had to be careful when taking a shower not to have water flow onto the floor. Also, the 3rd floor temperature in the halls was a bit on the hot side, but the room temperature was pleasant.

Hotel was clean and well furnished. Had no problems with our family of 5 staying in one room. But they charged me for parking, which was not mentioned anywhere when I booked the room. It showed up on my “incidentals” charge upon checkout. It wasn’t a lot, but irritated that it was never mentioned.

This property was a good location but when we arrived there was construction on the front entrance - we had to enter in a side door that was not secure due to the construction. We arrived at 4:30pm and went to the front desk and waited for someone to come for approximately 10 min. Went back to the car and came back in and the attendant came out and was very nice. Got to our room and they had us in a room with a king bed and sofa bed. I went back down. I explained that we needed two double queens (family of 4 with children ages 7 & 10). They were very accommodating and put us in a different room. Then the kids wanted to go swimming so we took them downstairs to the swimming pool but it was freezing, so cold that they couldn't swim so we went back up to the room. The next morning we went down to the breakfast. It was 6:30 to 9: 30. We got down there at 8:15. All of the pancake mix was out. There was only a few breakfast sandwiches and some bread for toast. Other than that they weren't refilling anything and it was very slim. Other guests were mentioning this problem as well. Since it was still an hour before breakfast ended this was frustrating. Went back upstairs called Expedia and canceled our reservations for the next 3 days because we were very unhappy with this property.

Main entrance under construction. Garbage by elevator overflowing for more than 24 hours. Garbage by temporary entrance overflowing for more than 24 hours. Cleaning staff barged into our room at 0830 and then again at 1000. Staff children running around office and lobby. Breakfast poorly stocked.

Weekend trip with the grandkids. Staff was very kind, breakfast was good. Only negative was wish the indoor pool was warm never the less still a good stay.

The entryway is closed due to renovation and the alternate entry was locked. We had to wait for another guest to let us in to check in. Once inside, the service was good. The room was clean and the bed was comfortable, but the deadbolt did not work. Everything else appeared clean except the stairwell near our room, which needed to be vacuumed. The downstairs bathroom was out of order during breakfast. Later the downstairs bathroom was being cleaned while my family member was showering in my room. When the bathroom became available after cleaning, the soap dispenser was empty. Nevertheless, it's a decent hotel overall.

They have an indoor pool. But it’s not heated. The pool was freezing cold. The indoor pool was the main reason we stayed here. But my family couldn’t even get in the pool.