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DoubleTree by Hilton Tucson Downtown Convention Center

4 star hotel
Connecting rooms
9.4/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Downtown Tucson neighborhood, DoubleTree by Hilton Tucson Downtown Convention Center is connected to the convention center. Museum of Contemporary Art and Borderlands Theater are cultural highlights, and travelers looking to shop may want to visit El Con Mall and Tuscon Spectrum. Children's Museum Tucson and Tucson Greyhound Park are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–11:00 am: usd 18.00-24.00 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Tucson Downtown Convention Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Tucson Downtown Convention Center

Latest reviews (8)

J

Jesus

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

I booked this room for the day of my wedding. The staff were AMAZING. The entire lay out of the hotel was so beautiful I took my pictures with my groomsmen there. I highly recommend staying here, I plan to come back and have plenty of staycations with the family
E

Emmanuel Olvera

5 Jan 2024 - 6 Jan 2024
reviewed on expedia

5 out of 5 stars

The hotel was awesome and clean. The staff was amazing and the cookies were delicious. Thank you!!! The facilities were clean and look like brand new. The only con is that the bathroom didn't have a lock so the baby will be able to open it and get it, so we had to find ways to keep the door locked.
A

Amber

12 May 2023 - 14 May 2023
reviewed on orbitz

5 out of 5 stars

The hotel was very nice and all members of staff were nice and helpful. I was traveling with 2 little ones and they were great with all interactions with them. My daughter even started referring to one of the bar/restaurant girls as her "bestie" and still talks about her days later. Very happy with our stay.
M

Mayra

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

The hotel was beautiful and close to downtown. The pool was so much fun for the kids. The room was clean and so nice and comfortable. Would definitely stay again.
A

Abe

12 Nov 2022 - 14 Nov 2022
reviewed on orbitz

5 out of 5 stars

Hotel was nice, clean, and comfortable. Staff was great. Everyone was very friendly and helpful. From front desk staff to staff at the Restaurant. Would definitely stay here again with my family when in Tucson. I highly recommend it.
A

Andrea

24 Sept 2022 - 25 Sept 2022
reviewed on hcom

2 out of 5 stars

Room not ready at 4pm. Waited and had a drink at the bar with a very stern unfriendly bartender. Front desk very disorganized at checking. Outgoing checkout was fast. Did not use pool due to screaming kids.
A

Alida

3 Jul 2022 - 5 Jul 2022
reviewed on orbitz

2 out of 5 stars

This was not the best experience. We booked a couple of rooms for two nights for a staycation, a place where the kids could go swimming and we could celebrate a very very late mothers day and birthday and we thought we could watch the fireworks from the hotel. Seemed like a great idea. Part of the problem was not at all the hotels, we had no idea that so many people in Tucson would also think this was a great weekend for a staycation, but if the hotel wasn't equipped to accommodate all of those people they should have made it clear to everyone. First of all, charging over $10 for parking in Tucson is not common, the beautiful pool in the pictures is really, really small, especially for the size of the hotel. They said they would be monitoring the pool and made sure everyone had wristbands, but as far as I could tell nobody was watching the pool and it was jam-packed (body to body) almost the entire time. The morning we checked out, the staff were kind enough to give us a late checkout and we went to the pool, finally. My parents are elderly, I can't take a chance getting them sick with covid. In the times before now I could have cared less how many people were sneaking into a pool. The restaurant downstairs is rather expensive for what you get. They had the worst carnitas tacos we have ever had (we are Mexican). I don't mind paying more for really good food, I just don't like paying a lot for food that is just okay. The restaurant and hotel staff were great!
D

Donna

14 Jul 2022 - 16 Jul 2022
reviewed on hcom

4 out of 5 stars

Stay was nice but the beds in the handicap accessible room were too firm for us. The rest of the room was wonderful. Not sure if all of the rooms have the same low profile uncomfortable and extra firm beds or not. Valet parking was expensive and we never drove our car for two days. Regular parking was also expensive and spots were tight which is why I chose valet to keep my car from getting dinged. Staff was nice but no family friendly meals. Very high end prices , so we had to order pizza. I will stay again for the convenience and location.
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