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HYATT house Scottsdale/Old Town

3 star hotel
Kids stay free
8.6/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The Hyatt House Scottsdale/Old Town offers spacious suites perfect for families, with some featuring two master suites, living rooms, dining areas, and kitchens. Families appreciate the included delicious breakfast, a convenient feature saving money and time. The hotel's location is also a plus, being central and close to many attractions. While some guests have noted a need for maintenance updates in certain areas, the overall experience is generally positive.

Guest highlights

The spacious suites with multiple bedrooms, living areas, and kitchens.
The delicious and varied breakfast included with the stay.
The convenient location near shops, restaurants, and attractions.

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

In the entertainment district, HYATT house Scottsdale/Old Town is in South Scottsdale, a neighborhood in Scottsdale with good shopping. Grady Gammage Memorial Auditorium and Wrigley Mansion are local landmarks, and the area's natural beauty can be seen at Camelback Mountain and Desert Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Scottsdale Stadium, or consider a night out at The Van Buren. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Outdoor pool
Separate dining area
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Coffee/tea in common area(s)
Free on-the-go breakfast available weekends 7:00 am–10:00 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Outdoor

Bbq grill(s)
Free pool cabanas
Garden
Picnic area

Conveniences

Atm/banking services
Elevator
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for HYATT house Scottsdale/Old Town
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

18%

3 star reviews

12%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about HYATT house Scottsdale/Old Town

Showing 1 - 10 of 17 reviews

Latest reviews (17)

J

Jillian

20 Jun 2024 - 23 Jun 2024
reviewed on expedia

2 out of 5 stars

Room was huge. Lots of space. Problem was the the room was not clean. Specifically the bathroom. There were stained foot prints in the tub. There was also hair on the floor. Called after checking in and they sent someone up, said it was a stain and to call the front desk tomorrow. I called the front desk and they had to look things over and promised to call my cell. They never did. I called on my way back to the hotel after being out all day….they did over to let me change rooms but at this point it was late and I was exhausted. Just showed at a family members house and stayed in the room for the final night.
A

Angela

23 Feb 2024 - 26 Feb 2024
reviewed on hcom

4 out of 5 stars

This hotel could be really nice, just needs a little updating. We stayed with a family of 5 and the room with 2 bedrooms and a small kitchen was perfect for us. There was a lot of space for a reasonable price. The hotel breakfast was also great. We saved money but having breakfast at the hotel. Linens were clean but the furniture and amenities can use some updating. It could be a very nice hotel. Pool was warm, but lawn chairs were half broken. Definitely needs some updating at the pool area. Overall, we enjoyed our stay and could not beat the location for spring training games. Central to everything and close to a lot of fun areas.
D

Darlene

12 Jan 2024 - 14 Jan 2024
reviewed on expedia

5 out of 5 stars

The lay out of the room with two full master suites and a living room, dining and kitchen was perfect for our family. It was spacious and comfortable.
A

Alejandro

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

We have a big incident in these property! A stranger person try to enter to our room, i was traveling with a senior person, 2 kidz and my wife and we was very scared about the situation, the hotel staff try to arrange this giving us only half of one nigth in discount, but for us safety is first, i do not recomend this hotel and either the service from their staff
M

Mary Louise

13 Oct 2023 - 15 Oct 2023
reviewed on orbitz

4 out of 5 stars

Overall, it was a great stay. The only thing that kept breaking down was the units AC system. The maintenance man would fix it asap but it was an inconvenience and when it stopped working at 11pm i didnt call it in since my kids were already in bed.
E

Erin

9 Sept 2023 - 13 Sept 2023
reviewed on hcom

5 out of 5 stars

We had an amazing stay at the Hyatt, breakfast was delicious and good options. Rooms were clean, beds were very comfortable. Walking distance to shops and restaurants, pool was an extra bonus. Would stay and again and recommend to friends and family
M

Maxine

19 Aug 2023 - 24 Aug 2023
reviewed on orbitz

5 out of 5 stars

My friend and I stayed here for 5 nights and we loved everything about it! The staff was incredibly welcoming and generous throughout our whole stay. Shoutout to Carlos working the front desk for being so polite and welcoming us on our check in day. The pool was clean and beautiful. Breakfast was included and delicious. No complaints! We would recommend this place to anyone traveling with friends or family.
D

Danielle

9 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

Loved the 2 bedroom/2bath suite for a family of 4.
P

Paige

9 Apr 2023 - 12 Apr 2023
reviewed on orbitz

3 out of 5 stars

Property itself is beautiful and very clean however my suite was very poorly maintained. There were stains on the lamp shade, window shade, and ironing board. The electric shades did not work leaving the shade fully suspended on the ground while wires hung from the top of it. Dust and dirt was built up in all corners and the air vents look as though they’ve never even been wiped down. My crawling baby found a red pill right under the couch, leading me to believe it was never even moved or cleaned. When I moved the couch, I found a disturbing amount of other trash underneath. Daily breakfast was alright - it’s free. Staff was very helpful and welcoming. Would I stay again? No.
S

Steve V

25 Mar 2023 - 29 Mar 2023
reviewed on orbitz

4 out of 5 stars

The daily breakfast was excellent. So nice for families. A wide variety to choose from. Friendly, helpful staff.
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