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Majestic Mountain Inn
2 star hotel
8.6/10 Excellent
(1228 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Majestic Mountain Inn provides a warm and welcoming atmosphere perfect for families. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. The hotel offers a clean and well-maintained environment, with a pool that's a popular spot for relaxation. The location is also a plus, with nearby restaurants and opportunities for family activities such as hiking. While some guests mention needing more electrical outlets, the overall experience is overwhelmingly positive, making it a great option for families seeking a relaxing and enjoyable getaway.
Guest highlights
The exceptionally friendly and helpful staff who provide outstanding customer service and go the extra mile to assist guests.
The clean and well-maintained hotel and pool area.
The quiet and peaceful location, perfect for relaxation and family activities.
The proximity to local restaurants and opportunities for outdoor activities like hiking.
About the hotel
Nearby attractions
Popular amenities
Family friendly
Cribs/infant beds (surcharge)
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
Free buffet breakfast
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Things to do
Outdoor pool
Outdoor
Bbq grill(s)
Garden
Outdoor furniture
Picnic area
Conveniences
Vending machine
More
Designated smoking areas
Fireplace in lobby
Romance packages available
Reviews that mention...
Family Reviews
for Majestic Mountain Inn
4.5 out of 5 stars
17 reviews
Review data
5 star reviews
- 71%
4 star reviews
- 12%
3 star reviews
- 6%
2 star reviews
- 12%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Majestic Mountain Inn
Showing 1 - 10 of 17 reviews
Latest reviews (17)
R
Robert
6 Jul 2024 - 7 Jul 2024
reviewed on travelocity
4 out of 5 stars
Very nice, bed was comfortable and slept like a baby!
K
Kathryn
22 Jun 2024 - 23 Jun 2024
reviewed on expedia
5 out of 5 stars
So hospitable! Our car broke down and we had to go back to the hotel after checking out that morning. We had 3 young grandchildren with us and they let us stay on the grounds while we waited for the rooms to be cleaned. Our car was still not ready by 11:00 the next morning. Again they let us sit outside under cover with all our baggage while we waited for our vehicle. This was our 3rd stay there. We will be back !
D
David
19 Jun 2024 - 20 Jun 2024
reviewed on hcom
5 out of 5 stars
This stay was amazing as always. Have stayed here solo and as a family this month.
The staff are friendly and helpful. The pool was clean. There was some pine needles, but in a forested area that’s to be expected.
I stay whenever I can.
There could be more outlets for cellphones.
C
Cory
1 Jun 2024 - 2 Jun 2024
reviewed on hcom
5 out of 5 stars
Wonderful!
My kids felt safe and we felt safe.
Cleanliness
S
Susan
7 Jun 2024 - 10 Jun 2024
reviewed on hcom
2 out of 5 stars
The maid never came to clean my room even though I placed the Maid Service Requested magnet on the door each day. My relatives had the same issue for their room. One time a man used his key card and was able to open my door. Good thing I was inside to stop him from coming in. The pool area was nice but the pool itself hadn't been cleaned and there were barely enough towels for my family to use. We were there for a wedding, so we needed a place to stay. We will not be returning to this hotel.
L
Luis
7 Jan 2024 - 8 Jan 2024
reviewed on orbitz
5 out of 5 stars
I checked on Sunday, January 7th. The girl at the front desk was great. She welcomed me with a nice smile. Check-in was quick and easy. Her customer service was amazing. She even offered an upgrade to my room. The next morning, breakfast was awesome, lots of variety and Sandra was amazing. She greeted my family with a nice smile and made us feel like home. She had everything ready and was very helpful as well. Overall, my stay was amazing. Thank you to the staff. The room was great and very clean and neat. I'll definitely be staying here again one my next trip.
L
Lauren
20 Dec 2023 - 22 Dec 2023
reviewed on hcom
5 out of 5 stars
Such a fun little place to stay with family! Upon arrival, we got to see a group of elk walking around the property! Kept our distance but very fun to witness how large they are! Two restaurants very close by so we were able to walk to dinner. Staff was lovely, property was quiet and well kept. Room was very cute, with an electric fireplace and large tv for the kiddos. Would return in a heartbeat!
A
Aaron
11 Oct 2023 - 12 Oct 2023
reviewed on travelocity
5 out of 5 stars
Great place for kids and family.
S
Sheridan
29 Jul 2023 - 30 Jul 2023
reviewed on travelocity
5 out of 5 stars
Had an issue with an accidental double charge, one at hotel and one with Expedia, called Expedia to get it resolved and was told to contact the hotel while the agents searched for my “missed booking”, the manager and front desk clerk worked with me to resolve the problem, both super friendly understood my frustration, and continuously apologized for my inconvenience. Finally Expedia resolved the issue on their end, but nothing short of amazing customer support from the staff at majestic mountain hotel. Will be recommending this hotel when friends and family are traveling to or through payson.
H
Humberto
27 Aug 2023 - 28 Aug 2023
reviewed on hcom
5 out of 5 stars
It's an amazing get away lots of places to hike and relax with the family get away from the city
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