Holiday Inn Express Surprise, an IHG Hotel

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Holiday Inn Express Surprise, an IHG Hotel is located in Surprise. Granite Falls Golf Course and Coyote Lakes Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit AZ Challenger Space Center and Glendale Aquatic Center. Looking to enjoy an event or a game while in town? See what's happening at State Farm Stadium or Surprise Stadium.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

24-hour fitness center

Outdoor pool

Spa tub

Outdoor

Pool sun loungers

Conveniences

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Water dispenser

More

Smoke-free property

Tv in lobby

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Nearest Airport

Phoenix Sky Harbor International Airport

41 km from this hotel

Reviews that mention...

All reviews (7)clean (5)staff (2)pool (1)location (1)

Family Reviews

for Holiday Inn Express Surprise, an IHG Hotel

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Surprise, an IHG Hotel

Latest reviews (7)

G

Georgiana

10 Aug 2024 - 11 Aug 2024

reviewed on hcom

5 out of 5 stars

It was a nice clean and smelling good comfy beds as well. But we were on the 3rd and the kids upstairs we super loud and dropping things on floor at 5a.m in the morning. We were also facing a busy road and the maids knocked on the door at 8:45 I. The morning to clean room but we had sign Do Not Disturb and check out is not until 11a.m

M

Mariusz Andrzej

21 Jun 2024 - 23 Jun 2024

reviewed on expedia

4 out of 5 stars

The property and area were Avery nice.Rooms were clean and smelled pretty fresh. Coffee was available most of the time. The only thing we did not like was that the staff did not allow us to check in 40 minutes before 3PM because “ the room was not ready”. There were actually very little guests in the hotel. I believe they could accommodate a family of five with more consideration.

P

Paul

28 May 2024 - 30 May 2024

reviewed on hcom

5 out of 5 stars

Stopover to visit family. Very impressed with the Hotel. Clean, roomy and great breakfast.

S

Stephen

23 Mar 2024 - 25 Mar 2024

reviewed on hcom

5 out of 5 stars

The free breakfast was good. Bacon, let's pancakes, very good. All kinds of stuff. Service was friendly. Place was clean and very nice. Nice neighborhood, good for families and kids.

C

Cassidy

9 Mar 2024 - 11 Mar 2024

reviewed on hcom

5 out of 5 stars

easy access to surprise stadium and the city park. we walked the two blocks to watch a spring training game as well as to the park. The park has something for everyone; i walked the pond and nearby nature park qhile my husband played pickleball. children played at the playground. 5-10 minute drive gives plenty of food options, but there are also delivery option. we felt we were in a safe location. pool and hot tub were a great temperature. oh! an breakfast had opruons for everyone. we especially liked the turkey sausage option and veggie egg white option.

R

Ryan

29 Feb 2024 - 2 Mar 2024

reviewed on expedia

5 out of 5 stars

Very clean room and hotel in general. Friendly employees :) My family really enjoyed staying here!

R

Rick

21 May 2022 - 23 May 2022

reviewed on hcom

5 out of 5 stars

We came to see family we will be back hotel was great