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Hampton Inn & Suites Phoenix-Surprise

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Phoenix-Surprise is a well-regarded hotel for families, praised for its cleanliness, convenient location, and friendly staff. Families appreciate the proximity to amenities such as grocery stores and restaurants. The complimentary breakfast, while noted to have room for improvement by some, is frequently highlighted as a positive, particularly the make-your-own waffles. The hotel offers spacious suites that comfortably accommodate families, and many guests mention the comfortable beds.

Guest highlights

The convenient location near grocery stores, restaurants, and Surprise Stadium.
The complimentary breakfast, especially the make-your-own mini waffles.
The spacious suites which comfortably fit families.
Clean and comfortable rooms

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Hampton Inn & Suites Phoenix-Surprise is located in Surprise. Granite Falls Golf Course and Deer Valley Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Glendale Aquatic Center and AZ Challenger Space Center. Looking to enjoy an event or a game while in town? See what's happening at State Farm Stadium or Surprise Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:00 am–10:00 am
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Phoenix-Surprise
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

18%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Phoenix-Surprise

Showing 1 - 10 of 11 reviews

Latest reviews (11)

E

Emalina

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

I love booking at the Hampton Inn and Suites Hitels, however, the lady at the front desk Paula was very rude and not accommodating to myself and family.
M

Marilyn

28 Jan 2024 - 29 Jan 2024
reviewed on expedia

5 out of 5 stars

This is a very nice facility, very clean, conveniently located, and friendly helpful staff. We will definitely stay here in the future when we visit family in the area.
d

dorothy a

20 Oct 2023 - 23 Oct 2023
reviewed on expedia

4 out of 5 stars

Like the quiet, cleanliness, n for me convince of shopping n eateries, n close to my family...but they have got to change up or add to breakfast..n stop with the onions, as not everyone can eat them..has been same breakfast for a few yrs now..also with their wine-there r so many good wines out there n they serve Berringer..1st glass is free, but then u have to buy any additionals, n i would not pay for Berringer..how about using glass instead of plastic to serve wine..green tree has good looking glasses very cheap, n wine does taste better in glass as opposed to plastic..
D

Dianna

9 Oct 2023 - 10 Oct 2023
reviewed on hcom

4 out of 5 stars

Visiting family in Peoria. Hampton Suites was closest. It was good. Could use a horizonal handicapped bar instead of vertical in the bathroom. My husband did slip and fall in the shower. He is fine! No problem. Could REALLY use a towel bar or hook closer to the tub/shower. Rather tough to get the towel for short people. The bed was too high for short people. The toilet to short for tall people. But aside from that, we were comfortable. Breakfast was okay, just okay. Omlets were one choice only. Would have liked scrambled eggs as an option for those who do not like the omlet with peppers. The make your own mini waffels were really good.
R

Robin

22 Sept 2023 - 23 Sept 2023
reviewed on hcom

5 out of 5 stars

Perfect family stay. Clean, good service, comfy bed, good breakfast
P

Pamela D

20 May 2023 - 21 May 2023
reviewed on hcom

5 out of 5 stars

The most beautiful place, weather, friends, family and wedding!
J

Jacob

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

10 minutes from Surprise Stadium- we were there for Royals Spring Training. Grocery store just a parking lot over, plenty of restaurants nearby. The free breakfast was the best of our 5 hotel trip. (We did many other family things around Arizona and the region)
R

Riannon

11 Feb 2023 - 13 Feb 2023
reviewed on hcom

5 out of 5 stars

Stayed at this hotel last min for our superbowl weekend trip because the best western we were supposed to stay at caught fire the day before and we were not notified. This hotel was cheaper, had great breakfast, room was clean, staff was friendly. should have booked this one first but it was just a little further. we had 2 queen and double sofa bed suite fit my family of 5 perfectly.
A

Ainhan

18 Jul 2022 - 24 Jul 2022
reviewed on orbitz

5 out of 5 stars

I stayed here while a family member was having emergency surgery at a nearby hospital for 5 nights. The rooms were clean and comfortable. The 24 hour coffee bar and breakfast was great. Staff was friendly and helpful. The Inn was a respite from an otherwise stressful stay. The only thing that was odd was that housekeeping did not come everyday. I had to ask for them to come and clean every other day. When they did, it was immaculate but it was odd that I had to ask. I would definitely stay here again.
T

Tammy

2 Jul 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

the stay was wonderful, walking distance to a grocery store and strip mall. only complaint was my grandchildren were upset that the bathroom door would not latch.
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