Hilton Garden Inn Phoenix North Happy Valley

There was not a BBQ grill as listed on your website. We spent $100 on food to grill and then found out there was no grill. We then had to spend $200 more at the restaurant to feed my family

The hotel was a staging point for my daughter’s wedding and bridal party. Rooms were clean and offered top notch toiletries. Mirrors clean and full to allow complete view of clothing. Reception area roomy allowing for family to gather. Breakfast offerings were wonderful and well stocked and drink service friendly and prompt.

My family and I stayed there made the reservation last minute but when we arrived the staff was the upmost friendly and helpful. I always have trouble with Wi-Fi at hotels but I was able to work without issues using the Wi-Fi here.

Cold shower water to start. Then two nights of solid noise from room above us. Obviously unchaperoned kids. Manager was successful in quetting them down once (at 1:00 am) but they were back at it by 7:30 am). Repeat on night 2. Then elevator wasn’t working….down three flights with luggage in tow. Just snake bit I suppose this trip, but never an apology for the fails. Will look for another option next time.

Our trip was a quick visit with family. Hotel was nice, clean and comfortable. We enjoyed a glass of wine on the patio by the fire. It was very pleasant. Desk clerk doubled as bartender and was very nice. We enjoyed our stay.

Sal & Celeste were so friendly & helpful from check-in on. Celeste was especially gracious with our late check out & allowing us to enjoy the pool, because our schedule was uncertain (one of our kids was participating in a nearby tournament), and it was an enormous help in still providing a good time for my other two children while we waited. Our suite #205 was fantastic--clean, with very comfortable beds, couch, & sofa bed. The pool was super clean & not crowded, & we loved the little cabana to get some shade in the middle of the day. The complimentary water upon check-in is always appreciated when you arrive in the desert after a long car ride! We also loved the nearby restaurants, especially Lychee Kitchen, which had sushi & delicious poke. And we went to Bosa Donuts four times in two days--for the breakfast sandwiches, the lunch sandwiches, the boba tea, and yes, the donuts! Parking was easy (and there was great shade near the building). Location was perfect for going to both the Arizona Cup at the Dept. of Game and Fish, and for heading to Scottsdale for a family dinner. We would definitely come back again! Our only suggestion for improvement is that the pool towels were thin and half-sized, with a blue stripe; we joked they were like bar towels. I suggest putting nice pool towels with matching orange stripes in the guest rooms, so you can keep track of them, because the pool felt really upscale otherwise! Love the all-weather chaises!