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Teresa
24 Aug 2024 - 25 Aug 2024
reviewed on hcom
5 out of 5 stars
This is the third hotel I’ve stayed in while visiting Birmingham and so far it has been my favorite. I now have a child attending UAB and will be visiting more often. Everything was so clean. Cody checked me in and was so nice and accommodating. I was comfortable the entire stay and will stay here from now on. An added bonus is that is us a 5 minute walk to the UAB campus.
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ELIZABETH
24 Aug 2024 - 25 Aug 2024
reviewed on hcom
4 out of 5 stars
Lots of space, kids enjoyed it. However, not very many plant based breakfast options.
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margaret
7 Jun 2024 - 8 Jun 2024
reviewed on expedia
2 out of 5 stars
Overall the property looks nice. I was disappointed I started trying to contact the hotel at 6:30 am to see about early check in. No response and no one answered the phone. When we got there at 1 pm I was told there were no rooms currently ready but in 30minutes to an hour if not sooner the room would be ready. So we came in to swim while we waited (me, my husband, mom, 4 year old and 11 month old) it was 2.5 hours later and asking 5 times. Each time I was told it would be ready within minutes. Both my children were exhausted and that was very frustrating. I wish they had just been honest and told me the room would not be ready early because I would have taken my children somewhere else that would have been easier to entertain them for that long of a period.
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Deloris
15 Apr 2024 - 17 Apr 2024
reviewed on hcom
4 out of 5 stars
Stay was for family member having procedure at UAB. Hotel was clean and most staff was polite. Very disappointing that on site restaurant was closed during stay, as that was one of the reasons hotel was chosen. Also lady at breakfast was rude to many guests on multiple days. Not a good spokesperson for hotel
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Melanie
12 Apr 2024 - 14 Apr 2024
reviewed on hcom
4 out of 5 stars
The experience was great. Clean, efficient, friendly, comfortable. The traffic after 11:00 p.m. was annoying and lasted for hours and no one seemed to try to stop the loud vehicles circling the block. Noisy neighbors but that's to be expected at times. No different than other hotel experiences. The food was great! Friendly hosts/hostesses! Room was great with a frig, microwave, kitchen accessories and it was large enough for the kids to have space to play.
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Kevin
26 Dec 2023 - 27 Dec 2023
reviewed on expedia
5 out of 5 stars
Room was great and breakfast decent. While listed I was still caught off guard by the $15 parking. Minor issue but the TV was on the fritz and super “blue”. Would still stay here again and was decent for our family.
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John
27 Jul 2023 - 28 Jul 2023
reviewed on hcom
1 out of 5 stars
My stay on July 27, 2023 was the wirst experience of hotel stay ive had. As soon as we walked in to register, two bus loads of kids literally shoved, ran and pushed to the counter. Then, they got our elevator. I am a leukemia/transplant recovery patient and am not allowed in huge crowds, especially kids. The room smelled like horrible Body ordor or severe wet dog smell. As the kids trickled in their rooms, doors began opening and slamming, giggling and loud banter talk OUTSIDE my room...until 11:30 pm. When another guest went to front desk to get help, none was given. My question is why would you put regular full paying customers in the middle of two bus loads of rude, non-thinking teens??? Solution for you for next time....put bus loads of kids on one/two floors, and potential future customers on a floor without teen drama. Y'all don't think very well when it comes to scheduling, do you. I won't stay again and will let others know your hotel will not bring peace and may gag you with the smell. Oh, and 5 minutes after we got on room, the housekeeping barged in...no knock...hummmm. More training needed?
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Philip
21 Jul 2023 - 22 Jul 2023
reviewed on orbitz
5 out of 5 stars
Seems very family-friendly here and the pool was lovely. Looking forward to breakfast.
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James
24 Jun 2023 - 25 Jun 2023
reviewed on hcom
3 out of 5 stars
The hotel staff were great and the room was clean. The issues: apparent overbooking and lack of parking space, and mainly the noise level - from kids screaming to dogs barking until the early morning hours.
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Matthew
28 Mar 2023 - 29 Mar 2023
reviewed on orbitz
5 out of 5 stars
Our first time in Birmingham and Home2Suites was a wonderful choice for our family of five to travel together and we had plenty of space for all of us! Great staff and the breakfast options were really nice for being complimentary (we really wanted bananas with our bagels and toast so perhaps they could add that as a fruit option).