Beggars Reach Hotel

This is our second time of staying in the Beggars Reach Hotel in Burton, Pembrokeshire, South Wales. Both times was to visit family and friends who live in Pembroke Dock, Saundersfoot and Haverfordwest (Hence we enjoy the quietness when back in our room). We arrived about 8 pm and given our keys prompt. The room was big and spacious with tea making facilities (If more was needed you helped yourself opposite reception in a little container). Bathroom had a shower in the bath with all products that would be needed in dispensers on the wall. Towels were provided. We both chose a cooked breakfast with toast. Lots of choice for a continental breakfast as an alternative or alongside a cooked breakfast which my husband had (A healthy appetite). It would be nice to have gentle music playing in the background when having breakfast which breaks the silence when having couples on each table, you then can talk in private. There is no entertainment of the evening and a long walk to the next village so you will need transport to go anywhere especially if you want to go out of an evening. Yes we would stay there again.

We stayed here for a family wedding an I have to say Will an his staff were amazing. Nothin was ever too much trouble. The rooms were big a the beds so comfy. Would definitely stay here again and be recommending to friends

The surroundings are lovely, its a little secluded getaway. About 25 mins in the car to Tenby. The staff were lovely, we stayed in a family room number 14. On entering it did have a distinctive old alcohol smell, the room was quite outdated and the carpet would have really benefited from a good steam clean as there were alot of old marks on the floor. The room was a good size, the breakfast we had was nice and again staff very welcoming. Overall a pleasant stay

Great 2 night stay and made very welcome by Will and his staff. Hotel is in a stunning location, lovely and quiet. Clean and comfortable rooms and good food. Our 2 young grandchildren loved it. Definitely recommend.

Lovely gardens for the kids to run wild!

We booked this hotel as it was central to the places we planned to visit. Bosherston, Broadhaven and St Govan within easy reCh, judt minute's away. The hotel was clean and the room very comfortable. The staff very friendly and helpful and the breakfast which was included was excellent. We will definitely be returning soon and comes highly recommended for breaks away for couple's and family. Its also a great wedding venue, with a large function room and beautiful garden's. Thank you.

Friendly staff and easy check in. Breakfast was served hot, quickly and was tasty but not many options or kid friendly variations

My family have been staying her since the 1980s and it’s fair to say it’s gone down hill ever since the current gentleman took over. The new owner (not sure of his name but he’s a tall gentleman). When we went down for breakfast he kept saying to other members of staff “just smile and ignore the customers”. He has absolutely no people skills, he is just rude. He came over to us whilst having breakfast to tell us how his sun was graduating as a doctor but he hadn’t been invited. He had no interest in his customers, just wanted to talk about his life. When we came back from being out on the water all day he would make us walk around the desk to get our keys for our room as he couldn’t be bothered to get up off his chair. We came back at 9:30pm one night to be told we couldn’t order a drink from the bar as it was closed, basically because he couldn’t be bothered to serve us. He and another older man would sit behind the desk in the evening doing morning and expecting the customers to do everything themselves, it’s disgraceful. On our last morning there was a man that went to complain about his room because the TV didn’t work. Which was understandable. His solution was to ask the man, and his family to leave the property. When questioned he said I’m kicking you out because you’re not happy, everyone in the restaurant area heard this. The food was awful, the rooms are dirty and outdated with the TVs not working. Such a shame but family will never be coming back.

Overall, we enjoyed our stay (only one night). The hotel is set in extremely beautiful grounds, carefully landscaped and maintained, and welcomes families - there were numerous children playing. We had two rooms, one of which was a standard hotel room, perhaps a little larger than average, the second being a suite: a large sitting room with sofa, chairs and table. That room was comfortable but IMO could have done with a television (there was one in the bedroom). Everything necessary was present, but there was nothing over and above, so to speak. For instance, while the bathrooms were exquisitely clean, the towels felt rather old (thin and harsh); liquid soap was provided, but nothing else. Normally in a hotel charging these prices, one would expect a box of paper handkerchiefs, perhaps shampoo, and so on. The food at breakfast was tasty and well cooked (fried eggs with properly runny yolks - a rarity in hotels!), but again, basic: bacon, sausage, tomato and mushrooms: none of the 'over-and-above' dishes (e.g. hash browns, baked beans or black pudding) that we've been offered in considerably cheaper hotels. If we were asked to provide a star rating, I'd give Beggars Reach 3 stars: a pleasant hotel, but one that doesn't go the extra mile to pamper its clients. Note: the hotel can only be reached via a single-track road about half a mile long with few passing places. It was particularly hairy when we encountered a Landrover towing a large horse-box coming the other way!