Roman Camp Country House Hotel

Roman Kamp is a lovely property with lots of walking paths. It has lovely rooms that are great for family gatherings. The breakfast was good. Our room, which was one of their smaller rooms, though did have a problem with the shower. I tried to take a shower in the small shower. The temperature ranged from hot to scalding hot. We notified the management, but he said there was no one to look at it that day, he would come down when he could. I ended up having to take a sponge bath at the sink. After a day of international travel, not being able to take a shower was unacceptable. I had to meet with family with grungy hair. When we returned to our room, there was evidence that a repair had been attempted as there were wet towels and dirt that had been left in our shower. However, the shower was not fixed. The management did make it up to us by switching our room to a suite which had a bath and a shower. Outside the room was a picture of the Beatles, and their autographs saying they had stayed at the hotel in 1964. I would not have seen this if my room had not been switched. The suite although large seemed like it had a bunch of mismatched old furniture in it. Made me feel like I was staying in someone's attic or basement. I would stay here again, as the property as a whole is very beautiful.

After a whole day driving, we wanted first to go to our rooms. Reception staff made me back to parking just to get confirmation from my family before check in if we wanted to book £65/person dinner right there. Errogant and no explanation. When we decided to walk around the town first, the staff turned apparently unhappy and chose NOT to show us our rooms (the only hotel reception not doing so in our 10 days UK trip). Super unfriendly and completely unacceptable! The stairs are narrow and rooms are uncomfortable. Door is so small that I knocked my head twice. Windows couldn't stay open. Toilet not flushing. Couldn't find electric outlet. The windows are appeared to be unclean and poorly maintained. Worst stay in our 10 day trip in UK. A place can be historical and charming if friendly, clean, functional, and well maintained. Unfortunately, Roman Camp Country House Hotel was none of those during our stay. Avoid if you can.