Principal York

About the hotel

Relax and unwind with body treatments and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and wedding services.. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite..#The following facilities are closed seasonally each year. They will be closed from December 23 to December 26: Dining venue. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: GBP 15.95 per person (approximately) Uncovered self parking fee: GBP 15.00 per day Pet fee: GBP 30 per pet, per night Service animals are exempt from fees Late check-out fee: GBP 25.00 (subject to availability) Rollaway bed fee: GBP 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

Nearby attractions

Located in York, Principal York is in the city center and near a train station. York National Railway Museum and Jorvik Viking Centre are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Check out an event or a game at York Racecourse, and consider making time for York Dungeon, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar

1 restaurant

24-hour room service

English breakfast available for a fee daily 7 am–10 am: gbp 15.95 per person

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Indoor pool

Sauna

Spa tub

Steam room

Outdoor

Bbq grill(s)

Garden

Terrace

Conveniences

Banquet hall

Elevator

Front-desk safe

More

Smoke-free property

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Nearest Airport

Leeds Bradford International Airport

39 km from this hotel

Reviews that mention...

All reviews (15)staff (6)location (4)dining (1)clean (2)parking (1)evening entertainment (1)

Family Reviews

for Principal York

3.5 out of 5 stars

15 reviews

Review data

5 star reviews

40%

4 star reviews

27%

3 star reviews

7%

2 star reviews

20%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Principal York

Showing 1 - 10 of 15 reviews

Latest reviews (15)

A

Anne

21 Aug 2024 - 22 Aug 2024

reviewed on hcom

5 out of 5 stars

Situated right next to York train station which was wonderful check in was friendly and room service available if required wish I could have had the time to use all the facilites on offer but just stayed overnight. Breakfast paid for in advance lots of choice and friendly staff. Visited York in order to spend the day at the Train Museum with family which was just a 15 minute walk away through the station.

D

Diane

12 Jun 2024 - 14 Jun 2024

reviewed on hcom

5 out of 5 stars

We arrived at the hotel early, did all the booking in, left our bags with reception, and went into York. On returning we collected our keys and our bags were taken up to our room. I had previously ordered, as a surprise for my husband due to it being our 30th anniversary, a box of chocolates and a fruit platter, both of which were waiting for us. The junior suite was lovely and airy, looking out towards the garden and Minster, there was also a box containing biscuits and various packets of teas/coffees, and cans of water in tbe fridge. We had also booked evening meals, and these were very enjoyable and tasty, the burger for my husband and the fish for myself, followed by salted caramel ice creams. Throughout our stay the staff were lovely, very helpful and considerate and always available. When we booked out we left our bags with them until time for our train. Thank-you to all the staff for a relaxing time.

K

Ken

25 Apr 2024 - 27 Apr 2024

reviewed on hcom

5 out of 5 stars

Had a couple of days city break to have a look round York. The hotels location was excellent being a couple of minutes walk from the rail station. On arrival we were informed that we had been upgraded to a junior suite which was very nice. We had arrived early and the desk kindly looked after your bags til we arrived again later in the afternoon. We really enjoyed our time here and would return!

J

Janet

14 Apr 2024 - 15 Apr 2024

reviewed on expedia

4 out of 5 stars

Great location for the train, sight seeing, restaurants. Would not hesitate to recommend to friends/family for their stay.

J

Jonathan

11 Apr 2024 - 12 Apr 2024

reviewed on expedia

4 out of 5 stars

Property is beautiful, there must be so much history in it but it shows in the rooms and the facilities. Closeness to train station is a huge positive till your given a room on the edge of the platform and wake up to every train announcement from 5.00am. Staff knew very well that they had put a family there but said sorry and that was it. Even though the floor was empty with quieter rooms!!

M

Matthew

31 Mar 2024 - 1 Apr 2024

reviewed on hcom

2 out of 5 stars

What a great building! On first impressions this is definitely a wow hotel, we were greeted by reception and check in was smooth and quick. We were in a junior suit on the 5th floor again first impressions were lovely nice sized room and bathroom with lovely views over York. As this was a junior suit some items missing like dressing gowns and slippers but these are incidentals. The bed however is a major thing for anyone’s stay and you would have thought in a grand building within a junior suit the bed would have been luxury…. It was probably one of the worst mattresses we have ever stayed on ( worse than a Brianna Hotel Bed). So after a really bad nights sleep we were already up early so we’re at breakfast for 7am The breakfast room looked lovely well presented, staff were rude when requesting cranberry juice which wasn’t nice so just settled for a coffee and cereal to start, bearing in mind that the hot options had only just been put out and that we were the first in to the dining room all of the hot options were only mildly warm to cold in the Bain Marie, explained to the breakfast staff how looked confused and not sure what to do so I went to reception to ask for some one more in charge, Duty manager came straight away to the breakfast room went to the Bain Marie by which time the chef now appeared. The duty manager came back to us and said that the temp had been taken, but no checks done after that to maintain temp very poor experience Manager did apologise again.

S

Samantha

12 Dec 2023 - 14 Dec 2023

reviewed on hcom

2 out of 5 stars

Hotel has Good location However your description of the type of rooms of rooms doesn't match theirs So we booked a junior suite on here really looking forward to however we were left very disappointed as when we arrived & checked in to our room it was not as described no lounge area

D

Daniel

1 Oct 2023 - 2 Oct 2023

reviewed on hcom

3 out of 5 stars

For the price paid for a junior suite, I expected more. I’ve lived and stayed in York many times, and I felt I’ve had better for less money. The room was massive but, for me, it lacked finer touches: some free snacks and drinks, maybe a free drink in the restaurant. It was ‘nice’ but not £170.

i

ian

18 Aug 2023 - 19 Aug 2023

reviewed on hcom

5 out of 5 stars

Excellent! Celebrating my wife's 50th with the family. Vicky and the team were very helpful and made us all feel very welcome. Thanks for a wonderful stay.

H

Hollie

5 Aug 2023 - 6 Aug 2023

reviewed on wotif

5 out of 5 stars

We stayed in the junior suite and it was beautiful - the interior was tasteful and spacious with nice little touches