Holiday Inn Express York, an IHG Hotel

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff.

Nearby attractions

Located in York, Holiday Inn Express York, an IHG Hotel is in the historical district and near a train station. Richard III Museum and New School House Gallery are cultural highlights, and travelers looking to shop may want to visit Shambles and Coppergate Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Bootham Crescent Stadium or York Racecourse. Spend some time exploring the area's activities, including outlet shopping and golfing.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free on-the-go breakfast available 6:30 am–9:30 am on weekdays and 6:30 am–10:30 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Conveniences

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Leeds Bradford International Airport

42 km from this hotel

Reviews that mention...

All reviews (12)staff (6)location (1)clean (4)parking (1)

Family Reviews

for Holiday Inn Express York, an IHG Hotel

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

42%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express York, an IHG Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

G

Gary

9 Aug 2024 - 10 Aug 2024

reviewed on hcom

4 out of 5 stars

Did as expected … place to stay… breakfast was lovely … kids especially liked the pancake machine

s

steve

14 Jun 2024 - 15 Jun 2024

reviewed on hcom

5 out of 5 stars

We were welcomed with a big smile at check in (Thankyou Reece), very helpful, professional and kind staff throughout or brief stay. Breakfast was fantastic, kids enjoyed using the automatic pancake maker (thanks Mandy). In short a fabulous stay. Thanks again.

m

michael

29 Dec 2023 - 2 Jan 2024

reviewed on expedia

5 out of 5 stars

We both got a fantastic sleep every night which we never get at home an what we didnt like was seeing a woman putting her child up beside the pancake machine while she got her hot food.

S

Susan

11 Dec 2023 - 14 Dec 2023

reviewed on expedia

5 out of 5 stars

I was very pleased with it overall and felt comfortable with staff who were helpful and friendly. The facilities were very good . The close location of a public house, plus a park and ride to the city centre and a retail outlet being a very short ride away was brilliant. Only slight niggle, there wasn’t a lift to first floor . Have already recommended it to family and friends.

L

Laura

29 Aug 2023 - 2 Sept 2023

reviewed on expedia

4 out of 5 stars

Staff extremely friendly and helpful, room was very clean and clean towels provided daily. Staff helpful in navigating around the area. Free parking available, also park and ride located down the road next to an Asda and other retailers. Taxi 10.00 into York very reasonably priced. My only complaint which cant be helped by the hotel was people banging doors and children running around.

S

Susan

29 Aug 2023 - 1 Sept 2023

reviewed on hcom

5 out of 5 stars

We enjoyed our stay, the room was clean and the staff very helpful and pleasant. The only negative was that the bathroom seemed dated. The family really enjoyed the breakfast and the girls loved the hot chocolate. I thought it was closer to the city but it wasn't which was not the hotel's fault. There is a bus into the city which is about 10-15 mins walk.

A

Antony

20 Aug 2023 - 25 Aug 2023

reviewed on expedia

4 out of 5 stars

Excellent staff and customer service (very helpful) - only problem we had was with other guests slamming doors at all hours of the night and waking our toddler up.

R

Rosemarie

22 Jul 2023 - 24 Jul 2023

reviewed on hcom

4 out of 5 stars

The room was good but could have done with a clean....the mirror when we arrived was absolutely covered ...there must have been children in before our stay....and they had fun in the mirror which is absolutely fun for kids but the clearners toatally missed this (how they missed it mind is totally baffling) ..but apart from that the room was perfectly comfortable and yes we would definitely stay there again and recommend the hotel

A

Arifkhan

2 Jun 2023 - 4 Jun 2023

reviewed on hcom

4 out of 5 stars

I stayed at this Hotel from 02/06/23 to 04/06/23 for 2 nights with family. On arrival I had mixed welcome, or call it misunderstanding, I will give a benefit of doubt. As one gentleman gave a good welcome, while a trainee was still trainee. Next the room was well done but the floor wasn’t hoovered at all & as I’m practising Muslim do my prayers, placing my carpet on the floor, which wasn’t good. Apart from that everything was to the very good standard. No faults on breakfasts or any other issues.

B

Bethan

14 Apr 2023 - 15 Apr 2023

reviewed on hcom

3 out of 5 stars

The guy at the front desk was really friendly and went that extra mile for the kids, so can’t fault him. However, when we arrived there was a damp hand towel and used glass of water left on the desk which was a bit disappointing. The mattress was also really uncomfortable. It was firm on the outside and soft in the middle meaning we both kept falling into the centre throughout the night. Breakfast was very good though.