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Pettifers Freehouse Hotel

3 star hotel
8.4/10 Very Good
(147 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Malmesbury, Pettifers Freehouse Hotel is in the city center and near a train station. Chavenage House and Highgrove House are local landmarks, and the area's natural beauty can be seen at Cotswolds and Neigh Bridge Country Park. M4 Karting and Combat Splat are also worth visiting. Enjoy the great outdoors with horse riding and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

Popular amenities

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee 7:00 am–9:30 am on weekdays and 8:00 am–10:00 am on weekends: gbp 12.95 per person
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool

Outdoor

Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Bristol Airport
53 km from this hotel
Southampton Airport
91 km from this hotel
Birmingham International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Pettifers Freehouse Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Pettifers Freehouse Hotel

Latest reviews (1)

A

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

2 out of 5 stars

Pros: The owners (I think) were very friendly and attentive. Cons: Other staff members were not helpful. One of them stank of alcohol at 9am when we came for breakfast. When asked for a high chair this staff member came back with one that was covered in grime and dirt, without any awareness of its state (we were the only guests with a baby so no idea how long it had festered in that condition). The breakfast on a weekend is advertised as a widely varying buffet between 8-10am. We arrived at 9 to see that it was barely stocked. A few cold sausages, bacon and some cold scrambled eggs... We were left looking for staff to ask where the rest was, could we get butter or condiments, etc. Nothing was ready - apparently they were understaffed that weekend. Half an hour would elapse before we got to sit down and eat the cold food. Even the coffee was a pot of instant because no one could work the real coffee machine! The building and rooms require a lot of modernisation, but our rating doesn't relate to this. Our rating of the condition/cleanliness relates to the torn lino bathroom floor, the cracked bathtub(!), hairs in the bed, and the cobwebs on the bathroom ceiling! I'm not sure what the normal price is for hotels in this area, I realise there isn't much choice, but we felt that it was overpriced for the stay and experience we had. We won't be coming back...
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