Residence Inn by Marriott London Kensington

STAY AWAY: I’ve never left a bad review for hotels because I understand experience is subjective. But this is the worst property I’ve stayed in. And I’ve had some forgettable ones in my entire travelling carrier. Has nothing going for it besides the location. I could give you a million reasons but overall, if you have other options, I would book elsewhere Definitely do not recommend for families either. Room are below average, extremely tight and I mean very tight. Overall not what you’d expect from Marriott.

The Elevator service is horrible. 320 rooms served with only two elevators. Had to wait long for the elevator specially with a small child.

Had a great stay here with my kids for the Taylor Swift concert! Rooms were clean, well equipped and easy to access. Staff was super friendly and helpful. Breakfast was delicious and served for a nice time frame. The tube was not a far walk, and bus stops were even closer. It was safe and perfect for our trip!

Third time visiting this hotel with family. Really good. Staff friendly and helpful. Room clean and spacious. Bathroom nice.

Our family of three adults had a very good seven night stay at Residence Inn Kensington. It is not a fancy hotel but it is very well run. Haven’t been to London in a long time but here are my: Pros: Rooms are efficient and everything seems to work. There is even a two pronged US style plug outlet in bathroom for electric razor/hairdry (which we used for 4 USBs) Staff is knowledgeable a very helpful Breakfast buffet is giant with very wide, although static variety Numerous Underground Stations within 15 minute walk Giant Tesco next door They provide free washers and dryers for guest usage Gym is good enough Cons: Front desk, lobby, breakfast, and elevators are mobbed during peak hours. Our room was two flights up and we always used stairs except with luggage moving in and out. Not much “exciting” to see within 15-20 minute walk Gym is good enough Highs were in the 60sF during the day when we were there, but we could not set a/c lower than 18C/64.4F at night and I doubt the room ever got below 68F. Could open the window, but there was a fair amount of street noise very early in the morning (Tesco loading docks?)

Had a great stay at the hotel as it is close to several tub stations and buses. They don't have on-site parking but you can reserve a spot at the Tesco supermarket (literally next door). The self service laundry was great but can get really busy...we had to do laundry past midnight as the machines were not available. Had issues when I asked for dishwasher tablets (house keeping had not left me any on some days) and a change of sheets for my baby's cot, no one came up and I had to walk up to the front desk or house keeping to directly ask. The hotel came with daily full english breakfast but if you go late, not much food is left. I do highly recommend to people who want space and the convenience of an apartment style hotel as I would stay again. Bonus, there is an amazon locker off to the side of the lobby but the reception would accept packages on your behalf if you let them know in advance.

Really enjoyed our stay, good hotel for our family of 4

Check in staff was unfriendly and was actually charged for room x 4 days to credit card by mistake….the staff didnt realise until this was pointed out. Room was a good size and the small kitchen was ideal for cooking but room needed a good hoover. The sofa bed was very comfortable for sleeping and sitting. Housekeeping staff were very accomodating. Laundry facilities very welcomed especially with a child. Breakfast was ok. Tesco nearby was a bonus. Hotel bit out of the way. Plenty of public transport available and was easy to get around.

Great for families. Next to supermarket. Super-convenient to cook meals. Elevator is slow but most are in Europe I’ve found. Staff was excellent. Very helpful. Breakfast buffet was good. Do not have an omelet station. But a solid variety.

Good room layout with kitchenette for small size family, and very good breakfast.