Holiday Inn Liverpool City Centre, an IHG Hotel

The staff is amazing, going out of their way to be helpful. Lovely stay for our family thanks to their dedication to customer service!

Really helpful and attentive staff on reception in the bar and restaurant. Great service. Hotel was super clean too. Sadly the room was quite dated and tired. Also the layout could have been better fit a family. In room 903 one of the beds would have been better in the smaller room for the children. Families don’t tend to need a desk, so a sofa would have been better and put in the larger bedroom. The tv should have been on the other wall as in the corner only those in the bed near the window could really see it. It’s also the first room I’ve stayed in without a fridge so our drinking water was warm. The room was spotless and staff were faultless. Sadly the hotel rooms I’m needs a refurb and a fridge.

Amazing location and next to train station and Christmas market. Walking distance to Liverpool one. Very good breakfast and spacious family room. Everyone from the hotel was happy very helpful. Definitely would recommend

Visiting family, perfect central place to stay. Room clean , comfortable , staff friendly and helpful . hotel perfect position for visiting everything in Liverpool.