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The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

4 star hotel
7.8/10 Good
(190 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Suites Hotel & Spa Knowsley offers excellent value for families. Families appreciate the spacious rooms with separate sleeping areas, perfect for a comfortable stay. The warm, inviting pool is a major highlight for children, and the hotel's location is described as quiet and safe yet conveniently located. The friendly staff receive consistently high praise. While some reviews mention minor cleanliness issues, the overall feedback points to a positive family experience.

Guest highlights

The large family rooms with separate sleeping areas
The warm, inviting swimming pool
The friendly and welcoming staff
The great value for money

About the hotel

This smoke-free hotel features a full-service spa, massage/treatment rooms, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and wedding services. Housekeeping is available on request.

Nearby attractions

The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality is located in Knowsley, a neighborhood in Liverpool. Clayton Square Shopping Centre and Liverpool ONE are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wavertree Botanic Gardens and Crosby Beach. Knowsley Safari Park and Merseyside Maritime Museum are also worth visiting.

Popular amenities

Family friendly

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

24-hour room service
Cooked-to-order breakfast available for a fee 7:00 am–9:30 am on weekdays and 8:00 am–10:00 am on weekends: gbp 10.00 for adults and gbp 5.00 for children

Spa

4 treatment rooms
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Full-service spa

Outdoor

Garden

Conveniences

Elevator
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Liverpool John Lennon Airport
14 km from this hotel
Manchester Airport
42 km from this hotel
Leeds Bradford International Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

10%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

Latest reviews (10)

K

Kirsty

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

This hotel ia excellent value for money for a family stay with outstanding facilities. I have stayed here now on a few occasions with my children when visiting Liverpool or Manchester. The children love the pool, the area is quiet and safe but not to far our from things. Staff are incredibly friendly and the room is perfect size for family with two seperate sleeping areas a large bathroom and a lounge area
K

Kirsty

28 May 2024 - 29 May 2024
reviewed on hcom

5 out of 5 stars

This hotel ia excellent value for money for a family stay with outstanding facilities. I have stayed here now on a few occasions with my children when visiting Liverpool or Manchester. The children love the pool, the area is quiet and safe but not to far our from things. Staff are incredibly friendly and the room is perfect size for family with two seperate sleeping areas a large bathroom and a lounge area
h

hannah

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

5 out of 5 stars

Really great value, I will definitely return. For me the pool made it & it was really warm. The staff friendly & the family room was huge. The sofa bed was a bit springy but it was amazing value for money!
A

Amy

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

3 out of 5 stars

We stayed in the family room, which was very spacious but could have been cleaner there was a lot of dust on lamps and a few simple repairs would be recommended.
M

Mohammed

24 May 2024 - 25 May 2024
reviewed on expedia

1 out of 5 stars

Where do I start. If i could post pictures i would do. Felt like the room hadnt been cleaned since the last customer. Hair around the toilet. Shower tap mouldy and really hard to switch on. Bathroom tap only hot water no cold water. Couldve scolded kids. Lights wouldnt swith off. Light switch broken and wires visable.
l

lee

10 May 2024 - 12 May 2024
reviewed on hcom

2 out of 5 stars

The room was a good size and looked good, overall not very clean and toilet would always flush. Slept well but on going down for breakfast the hotel was full of children! and the staff were not prepared so first day breakfast was a coffee when we eventually got a cup, second day was marginally better as I got toast but it was like a boarding school full of children… not the pleasant stay I had in mind for my girlfriend who is supposed to be resting
A

Abolfazl

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

I had a wonderful experience staying at this hotel. It's a great choice for families, offering a welcoming atmosphere and excellent amenities. The pool was fantastic—clean, spacious, and perfect for relaxing. The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The food quality was impressive; we loved every meal we had. Overall, it was a delightful stay, and I will definitely visit again.
T

Toni

25 Oct 2021 - 26 Oct 2021
reviewed on expedia

5 out of 5 stars

Gorgeous stay in perfect family room, pool and spa are fab... happy kids happy mum ☺️
S

Si

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

The hotel was easily accessible from the city. The family room was fantastic as it had a main room with super king bed but also had a separate room with pull out bed for kids. However, a little noisy on the night due to a large group being in hotel. Breakfast was fantastic. Self serve breakfast with food being delivered to the hot buffet every few minutes. If you're looking for a reasonable hotel just outside the city then this is the one!!
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

The staff were wonderful, and very friendly. Nice pool. Great hotel for a family
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