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Best Western Plus Bentley Hotel & Spa

4 star hotel
Connecting rooms
8.4/10 Very Good
(725 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Located in Lincoln, Best Western Plus Bentley Hotel & Spa is in the city center. Notable landmarks in the area include Usher Gallery and Lincoln Cathedral. Looking to enjoy an event or a game while in town? See what's going on at LNER Stadium.

Popular amenities

Family friendly

Indoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends: gbp 11.00 for adults and gbp 5.50 for children
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Mud bath
Reflexology
Spa open daily

Guest services

24-hour front desk
Dry cleaning service
Hair salon
Housekeeping (on request)
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Fitness center
Full-service spa
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
East Midlands Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Bentley Hotel & Spa
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

33%

3 star reviews

0%

2 star reviews

67%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Bentley Hotel & Spa

Latest reviews (3)

M

Michael

31 Jan 2024 - 1 Feb 2024
reviewed on hcom

2 out of 5 stars

I think this hotel is only surviving due to the Best Western name being associated with it. The outside looks very 80s and that is echoed on the inside. The rooms itself was comfortable enough although they seem to have a serious issue with the plumbing. The cold tap produced warm water for a period of time before stopping altogether. I tried to have a shower, but given the previous statement about the cold water running hot, the only water that come out of the shower was either scalding hot or just a dribble. I think my room was located near the gym as I had to listen to the thumping of someone running on a treadmill while trying to get to sleep. The room also overlooked the main road into Lincoln and as such, I was woken up several times in the night due to traffic noise. The food in the restaurant was also poor. I had a potato thing for starters and the potatoes were dry inside. The Chicken Korma I had for the main course, despite being the size of a child's portion, was one of the blandest and most tasteless meals I can remember. It is very rare that I ever find the need to add seasoning to a meal, but this "curry" required a number of applications of salt to add flavour. It's safe to say, that I would never stop in this hotel again.
S

Sarah

27 Nov 2023 - 28 Nov 2023
reviewed on expedia

4 out of 5 stars

Good family( spa, treatments, pool jucuzzi, steam room & gym. Good food in the restaurant. It's just a shames that all the internal bedroom & fire doors in the corridors bang really loudly, plus you get a lot of traffic noise on 2 sides of the hotel.
M

Matthew

18 Jul 2022 - 19 Jul 2022
reviewed on hcom

2 out of 5 stars

This is a great hotel - for £40 a night, adjacent to the bypass i enjoyed listening to the trucks going past in the early hours - trying to get back to sleep on the tired old mattress after I'd been disturbed by the fire alarm going off. I say disturbed as i wasn't asleep due to the mattress and the trucks. Unfortunately due to a family emergency I had to book at the last minute rather than years in advance which is what would be required to make this hotel attract me again
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