Cave Hotel & Golf Resort

Amazing hotel! Staff went the extra mile to ensure my kids wete conformable and enjoyed the stay. The beds are VERY comfy. We loved everything about the hotel.

We stayed at The Cave on Saturday night in a junior suite with balcony. Unfortunately, we were rather disappointed. The hotel is dated and is in need of an upgrade. It has a price point for amenities comparable with central London 5* hotels but it is a 4* hotel in need of an upgrade. Key points to note: 1. Spa was not operational on Saturday evening due to a chlorine issue. This meant no jacuzzi and no jet streams in the pool with extreme chlorine levels emanating through the hotel. 2. Young children running around the spa and hotel at gone 22:00 in the evening. 3. Staff are all generally nice but the majority are teenagers with limited service sector experience. 4. The room had stains on the carpet and we had to call reception for amenities in the bathroom. 5. The food menus are confusing with restaurants entitled Korean Cowgirl and courses called “the happy ending”. In general the food is American BBQ there is little to no Korean influence (with the exception of kimchi for £8) and the BBQ element is pointless as the smokehouse was not operational for the entirety of the weekend so in effect there was no BBQ. The food was just grilled or oven cooked. It should be noted that the price point for food does not represent value. Breakfast items range from £16-25 for a breakfast, comparable with places such as The Wolseley and the standard of food is not close. Overall a 2/5 for the cost.

Reception polite and helpful on arrival. Room looked good on the surface. No hand towels (stuck in shipment apparently) no glasses for the minibar. Refreshments not topped up, toiletries not topped up. Carpet had stains. A very dark and noisy place. Ok if you want music pounding and a club atmosphere. No good if you want a family or romantic break. Food ok at breakfast but the costs reflect the self proclaimed grandness of the place. Don’t forget to dress “sexy and sophisticated” as they say the signature restaurant has this atmosphere !!