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The Victoria Hotel

3 star hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Victoria Hotel is a family-run hotel in Canterbury that offers a warm and welcoming atmosphere. Families appreciate the spacious rooms, excellent food (including a delicious cooked-to-order full English breakfast and restaurant meals), and the friendly, helpful staff who go above and beyond to ensure a comfortable stay. The hotel also benefits from free on-site parking, a convenient location (a short walk from the city centre), and added extras such as biscuits and hot chocolate in the rooms. While the hotel is a bit older, with narrow corridors and no lift, this is more than compensated for by the exceptional service and charming atmosphere.

Guest highlights

The exceptionally friendly, helpful and attentive staff who go the extra mile to ensure a comfortable stay.
The high-quality food, both in the restaurant and at breakfast (especially the cooked-to-order full English breakfast).
The spacious and clean rooms with added extras like biscuits and hot chocolate.
Free on-site parking with ample spaces.

About the hotel

A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.

Nearby attractions

Located in Canterbury, The Victoria Hotel is near a train station. Boughton Golf Club and Whitstable and Seasalter Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kent Downs and Westgate Gardens. Howletts Wild Animal Park and Wingham Wildlife Park are also worth visiting.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee 7:30 am–9:30 am on weekdays and 8 am–10 am on weekends: gbp 8.95 for adults and gbp 4.95 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Outdoor

Garden
Picnic area

Conveniences

Free newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
74 km from this hotel
London Stansted Airport
88 km from this hotel
London Gatwick Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for The Victoria Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Victoria Hotel

Latest reviews (6)

D

David

21 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

This Property was family run and most definitely had the personal touch I was looking for. Staff were amazing and couldn't do enough to make our stay happy and welcoming. Food was great and service was very professional. Nothing was to much to make our stay comfortable. Room was clean and accommodating for our needs. All in all fantastic for the money.
T

Tracy

10 Nov 2023 - 13 Nov 2023
reviewed on expedia

5 out of 5 stars

An absolute delight to have stumbled across this " gem in the crown of Canterbury " A last minute booking. Food was amazing. family run business with friendly, helpful staff. A brisk 20 minute walk into the town with two different routes.Parking was free, with ample spaces for around 50 vehicles. Our stay was for 3 nights and included free breakfast. Couldn't have asked for any more from our short break. Love to return in the summer.
N

Natalie

7 Nov 2023 - 8 Nov 2023
reviewed on expedia

5 out of 5 stars

The staff at the hotel were very helpful and attentive, even offering to look after our baby so that I could eat my dinner. The food (we ate both an evening meal and breakfast) was very good and a good price. The hotel is quite old so doorways and corridors are narrow and there isn’t a lift, which made our access to the first floor tricky with a push chair - next time we will be sure to ask for a ground floor room. The room was large, clean and tidy. There was a strange collection of flies in the corridor leading from reception to the rooms, which wasn’t the best first impression and not pleasant to walk through when emptying the car and accessing the rest of the hotel. There wasn’t anything obvious that they were attracted to and all other areas were clean so we wrote it off as a strange one-off! Biscuits and hot chocolate sachets as well as the usual tea and coffee were a great addition in the rooms too! On site parking was a huge benefit and there was plenty of space. We would stay here again.
K

Karen

15 Jun 2023 - 19 Jun 2023
reviewed on expedia

5 out of 5 stars

There was absolutely nothing that we could fault about this hotel. It's a family run business and it's very evident that they care about their guests, staff, property and reputation. The room was spacious and pristine. The property has a restaurant and bar. The food, both at breakfast and when we chose to patronise the restaurant was of the highest quality...no skimping and cooked and presented to perfection. There were so many little extras/courtesies: hot chocolate, biscuits, toiletries, a fan in the room; breakfast bars, smoked salmon, wide choice at breakfast; free parking; extremely friendly, polite, caring and helpful staff. Our whole stay completely exceeded our expectations. The location is perfect for visiting Canterbury...only a 10-15 minute walk to the centre of town. Special mention to Rosaria, Angela and Carly, although all staff members worked extremely hard, especially in managing the 4 sittings in the restaurant for Father's Day. We'd love to return some day. Thank you so much for a wonderful stay.
c

colin

10 May 2023 - 12 May 2023
reviewed on hcom

5 out of 5 stars

The hotel is situated on the approach road to Canterbury about 1 mile from the centre. This stay was just a base due to personal family circumstances. I had no complaints the on site restaurant was excellent with no issues. The on site parking was a bonus. The room's were clean and well looked after. I would book again.
A

6 Apr 2022 - 8 Apr 2022
reviewed on hcom

4 out of 5 stars

A lovely two nights at the Victoria Hotel. Overall, very good value for money, free parking and a 15 minute walk into the city centre. Our family were staying in two rooms. One was excellent, one was good. The carvery restaurant is good, breakfast is excellent, a wide choice and full English cooked to order. Service was excellent, both check in and at other times. Very friendly staff. Thanks for a lovely short break.
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