J
Jane
28 Jun 2024 - 30 Jun 2024
reviewed on expedia
5 out of 5 stars
HIGHLY RECOMMENDED
A Wonderful location, canal & harbour walks.
We had a family meal in the dog friendly paper mill pub next door.
It was just a nice atmosphere inside and outside the hotel. It exceeded our expectations, and We were over the moon with our air conditioned rooms.
Breakfast was delicious and included in our booking, not added on, - a nice touch.
Well done holiday Inn.
And a big thanks to Zach on reception, the iced water dispenser in reception was always fresh.
We will definitely be back.
G
Gemma
10 Nov 2023 - 12 Nov 2023
reviewed on hcom
4 out of 5 stars
Hotel was fine for our needs as a family of 4. Rooms were basic but clean and had everything we needed, apart from a bath which would have been good for our 2 year who is terrified of the shower but it was no big deal and in fairness, I didn’t request one. Friendly and helpful staff and no issues getting a parking space or table for breakfast - helpful sign in the lift telling you the busiest times.
K
Kirsty
20 Oct 2023 - 22 Oct 2023
reviewed on hcom
4 out of 5 stars
Staff were brilliant. Helen was very informative. All the staff were very helpful. Unfortunately the sofa bed wasnt comfortable for the kids but an extra duvet helpped to cushion it. Good selection of buffet for breakfast which was kept well stocked. Staff were amazing with our daughters especially as one was her birthday. Close to the warner brothers tour london and worth a visit.
S
Susan
1 Sept 2023 - 2 Sept 2023
reviewed on hcom
4 out of 5 stars
Good value for the money included breakfast
Great base if visiting the Harry Potter studios.
Great rooms for families
C
Cherrie
13 May 2023 - 15 May 2023
reviewed on hcom
5 out of 5 stars
Lovely family room. Clean, everything you needed in the room.
A
AMRIT
11 Nov 2022 - 13 Nov 2022
reviewed on hcom
5 out of 5 stars
Really impressed by this hotel as I wasn't expecting much for the price paid. Fairly new build. Lovely layout for the bathroom. Bit cramped in the family room but as we only used it to sleep and grab a quick bite for breakfast - it was perfect.
A
Angela
1 Sept 2022 - 3 Sept 2022
reviewed on hcom
4 out of 5 stars
We stayed for 2 nights (2 adults. 2 kids 10/12), room was comfortable but think next time we will require two rooms due to space. Room had everything needed including iron, kettle, hairdryer etc.
No issues other than space but we weren’t in the room other than too sleep so not a biggy.
Love the location, close to station to go into London with train line being across the road. Station not suitable for wheelchair users as no lift.
Will book again in future as close to travel to see Harry Potter.
Staff attentive and friendly. Breakfast has a good selection, and is replenished well.
Overall we had a lovely time.
L
Laerte
1 May 2022 - 2 May 2022
reviewed on expedia
5 out of 5 stars
The receptionist is very helpful and friendly. The breakfast was plentiful and had many options, family atmosphere and clean room. We love staying at this hotel. 🙂
H
HASEGAWA
29 Dec 2019 - 2 Jan 2020
reviewed on expedia
5 out of 5 stars
Very good location and service.
(But please do not visit the Indian restaurant located behind the hotel, they were very rude and rashed me & my kids )
A
25 Jun 2022 - 26 Jun 2022
reviewed on hcom
3 out of 5 stars
Initially asked for payment upon arrival - room was pre-paid. Booked family room for 4 (2 adults, 2 children) to go to room to find only double bed (sofa bed not made up). Had to call reception from mobile as phone in room wasn't working. No additional towels left when room was made up for 4 eventually. When returning in the evening, room key didn't work so had to return to reception to get it reprogrammed. No signal on telly - was sorted by HIE team and we were advised this happens regularly when housekeeping knock the cable and loosen connection. Facilities basic but sufficient.