Healing Manor Hotel

Very disappointed. Our room was filthy, full of dust . The carpets had mess all over it and definitely not seen a hoover , in a long time . Both my sister and I suffer with our breathing problems . We had to have it cleaned by the lovely lady , that was on reception. No other room available. This should never have happened. We stayed in the main house and the carpets all over, definitely not seen a hoover in a long time too . The fire alarm went off at 4am in the morning. It was like a carry movie . People were crying , getting nasty and the piercing sound of the fire alarm was terrible. The night porter had No idea how to silence it. It went on for over an hour . Thank god it wasn’t a real fire . I dread to think of the chaos. It would of caused . A lot of our family live in Healing village and we have stayed a lot in Healing manor for all different events. This isn’t the first time we have been disappointed with the cleanliness of the main house. We were given 20% discount but that’s nothing to what we paid . We traveled up from Devon for a lovely weekend away to a very special family event in the village and it was dampened , by the whole stay . Very disappointed customer 😢

I booked a junior suite which was lovely. Unfortunately the room was stifling and the outside temperature was only 20 degrees. There were no windows, only two glass doors which I had open while I was inside, but obviously not while I slept. Two fans were provided but I really struggled to sleep. The room would be uninhabitable if it was 25+ outside. Other than this everything was great. Food in the pub and whistle was excellent, but a little pricey. £11.50 for desserts?

On my first nights stay here I was in a junior suite as that was the only room available that night, this room was fantastic quality with a four poster bed and a luxurious bathroom. The second night I was in a Executive double room which was also very nice and finished to a high standard. The rooms are nice here but the food from the restaurant is amazing and worth going for this alone. Both breakfast and evening meals were outstanding and very good value.

Hotel was beautiful , views stunning , room very large , roll top bath but when we opened our fridge there was a plate of mouldy food (obviously been there some time ) took it to reception nobody seemed bothered which i was quite shocked at as surely cleanliness would be a priority . We had 2 young children with us !

This was the second time I'd stayed at this hotel and both stays have been enough for me to decide never to stay there again. This trip I was given the family room which has no shower and had no heating. We were advised about the heating but promised a plug in heater. This never materialised. The layout of the room was bizarre. Just a bath in the middle of the room but the room was so bitterly cold that you couldn't even bear to undress to get in the bath. Each time I've stayed here something seems to go wrong so in spite of the lovely setting and the nice staff, it just isn't worth it. The family room was an absolutely crazy price for a room with no heating. I work in the area regularly but will be finding somewhere else to stay.