Hilton at St George's Park, Burton Upon Trent

We were away for my son's birthday. We were upgraded to a king junior suite and the room was excellent! As it was my son's birthday they made up a birthday plate and also a balloon in the room, which was a nice suprise. Unfortunately no England players were around during our stay but we had a lovely time. Breakfast was also very nice too.

Superb location to stay after visiting the NEC. Definitely worth visiting for anyone with more than a passing interest in football. Grand entrance hall and communal areas. Good health club and 17 meter pool. Sauna and steam room could be used by children aged 7 years and over with adults. Ice scrub and ice cold shower is also fun. Good quality and variety of food both at breakfast, and dinner.

Excellent stay, staff were all very friendly, pool is great and the kids had a great time, although it's probably more set up for working trips than a family break but we've stayed as a family twice now and enjoyed the break. The birthday platter for our son's birthday was a nice touch.

Great place to stay for a family. Lovely hotel with touches that make it feel really special. Also, amazing breakfast!

No water in room. Milk in room didn’t get replenished on the second day. Incorrect advice given by staff regarding pool access times for kids. Service in bar poor, had to clean my own plates and was given knifes with no forks! Also, Alarm clock in room was set for 6am so woke myself and my son up when we had arrived late the evening before.

Stunning facility. Expensive but you certainly get what you pay for. Loads of Football teams junior through to senior from all around the world staying whilst we were there.

First I bought enough tescos vouchers to cover the advertised cost but couldn't use £30 of them as the taxes couldn't be paid with vouchers. We had dinner and after 45 mins was told had forgot to put order in. 30 mins later dinner arrived and had taken order wrong. I asked to take service charge off bill and was quizzed why, bit embarrassing as I thought why was obvious food took an hour and 15 to arrive and didn't deliver correct order. Then I asked reception to turn fan off as couldn't sleep with noise, said they would be didn't. Then at 11pm someone kicked my door and woke me up. Then in the morning i went for a relaxing swim only to find lots of babies in the pool and I couldn't swim. When I mentioned to reception that they should advertise the Wednesday swim a bit more so people know when it's on and can make alternative arrangements I was told that you have a contract with water babies so that was why, which kind of missed the point really. Anyway the facilities are nice and well kept and staff were really polite but didn't really deliver a few things and didn't seemed that concerned about correcting. If the hotel was £50 a night I wouldn't have minded but at £170 a night you expect a bit better. Thought it was over priced and wouldn't stay there again.

The mattress in our room was not comfy- when my husband moved I got bounced around. There were 4 of us in a family room which was quite a squeeze. The kids 'double' sofa bed was not really suitable for a 9 and 11 year old to share and consequently none of us slept at all well.

Unfortunately stayed when there was a children's football tournament so was very loud. Bathroom door wouldn't shut correctly, and family room was very small. Evening meal was a BBQ which wasn't great either. Breakfast was nice.

Hilton is lovely but family room is very smalland basic and for the price it was not worth the money. We had no soap, no shower gel etc which you usually get in a hotel! Some rooms had a mini fridge but we didn’t!