Akra V Hotel

A nice hotel in a really good location. I actually booked myself into the Akra V which was the wrong one, don’t be fooled by the pictures! Akra V is across the road from Akra and is very quiet, so you would have to cross the main road everyday just to access the pools/other amenities in Akra. I needed to pay extra to change over to Akra but it was worth it. The staff member at check in was helpful and managed to find us a room and also got us transport to move over to Akra. I have stayed before and enjoyed the experience so much I stayed again. Hospitality is NOT great. Service needs to improve - some of the staff let the hotel down but overall, very good. Easy to get taxis from the hotel with the assistance of staff. Pools are wonderful, mixed for families as well as separate pools for couples and individuals to enjoy. The spa and gym was one of my favourite things about the hotel as the gym is fully stocked and modern, the sauna is a really good size with both unisex and women only options. My only issue with Akra is the lack of friendliness from a lot of the staff. General hospiality isnt great, check in was a bland experience, the staff member failed to advise us of any amenities and didnt even tell us where or when breakfast would be served. Some members of staff stood out as being very good, 1 was Fatihaan at the pool and Caglar at breakfast were helpful. Otherwise it would be nice if the other members of staff smiled a bit more and were a bit more attentive!