Duangjitt Resort, Phuket

After booking this I was little concern as there where a lot of negative reviews so here are my honest reviews we are well travelled and this is our 3rd time to Thailand but first to this resort! We have just had 10 nights here with our family of 4(2 x tennages) we travelled with another party group of 13 that consisted of young children 1-8 years Rooms are great only fault is the lay out of the room with the bathroom at the front area(we had a grand deluxe room x 2)also ask for 2 keys need to keep air con going Pools are fantastic(very clean),breakfast is great a lot of range to choose from Pool access bar is terrible drinks aren’t nice plus along time to make your drinks You have to remember you are in foreign country so there is a language barrier my advise you use the translate app specially at reception Rooms cleaned daily times differ Good location Also note there are no lifts we were on the 3rd floor few stairs Also a walk to front gate but can get golf buggy Would recommend this resort

Great stay for both peace and quite from busy patong also great for kids and family

I highly recommend this property. Convenient for family staying

This is a really good family/conference hotel. 3 pools. Good breakfast. Even if you are a couple you will like this hotel.

They got my drink orders wrong at the pool, then forgot my next drink and forgot the food order for my pregnant wife. She was then starving and unfortunately none of the bar staff spoke Thai or English. Then I asked them to bring another drink in ten minutes so I wouldn’t have to get burned walking over to the bar again. They forgot that drink. I walked over 30 minutes later to get it myself again. Our room in building 5 has extremely thin walls and drum and bass playing through the walls all night so that was great for my baby to sleep. Pool was great, food at breakfast was good. Hotel was medium. Very very medium.

Upon our arrival the initial check-in was done efficiently. However when we were taken to our room, it was located on the 3rd floor, with NO elevators and the distance from the main office, dining area, was a great distance. This required a supplied Buggie cart. We were reallocated another room only to find that this room was even further away, was not what we had paid for , a premier Deluxe room and had amenities issues. After a discussion with the Manger the next day, we were reallocated another room, junior suite, which in itself, was adequate. There were issues with this room, these being: the bed was Too hard and the internal bedding reinforcement/springs was very uncomfortable. The television in the room was too small given the size of the room and that there was no seating. There was another issue with the television channels, the fact that there was only (3) English channels and these were only news channels is totally unacceptable for a supposed 5 star hotel/resort. The breakfast was limited, very rarely changing and did not cater for those with special needs. Overall the resort is TOO big and would pose an issue at the "high" season with the limited dining area. However, the staff that we interacted with were very typical Thai, very friendly and would do what they could to make you feel welcome.

Enjoyed our stay here, this is a resort so you will have everything taken care of here. Good place for families. Swimming pool was awesome and breakfast really versatile and good.

Our stay at the Duangjitt started off a little rocky with our room but in the end we were happy. We booked a Pool View Room which we thought would be big enough for us (2 adults & a 2 year old) and when we arrived we were not very happy with the size. Although the bathroom was very roomy, the room itselt was not. We also hated the fact that the front door was through the bathroom and THEN into the room. This might sound quite trivial but we just did not feel comfortable having the entry through the bathroom especially if we had to use the shower or toilet and were waiting for room service or if you needed maintenance etc.. The next morning we got upgraded to a Suite which was just perfect. A little bit more pricey but we ll worth it as we were there for 12 more nights. The bed and lounge were rock hard which was very uncomfortable and we could not sleep. We then told reception and they straight away put a soft top on top of the bed (definately recommend asking for this) The staff at reception were so helpful with anything we asked or requested in our room. Food - not so great. The buffet breakfast was ok but nothing special. Pool staff - could have been a little bit more lively (they seemed quite bored all the time) I would recommend this place for families as they have 3 pools and a cute kids play area/kids club. Management were fantastic. Thank You Duangjitt - Overall we had a great stay!

This hotel is good to stay with kids because there are many trees, swimming pools are nice, people are very friendly.