Holiday Inn Resort Phuket, an IHG Hotel

Our family really enjoyed our stay at the Holiday Inn. All the staff are so friendly and attentive and the facilities here were wonderful! We definitely would recommend this hotel!

Had a lovely stay here with the family. Plenty of dining options, convenient location to go shopping and beach is a 2 min walk from hotel. Staff were courteous and caring and really looked after our every need! Good for disabled access too. Would stay here again

I have booked 3 rooms. I didnt have welcome drink, i asked for late check & was declining. Asked for room serving to warm milk for my 3 years old kid. I was asked to go to the restaurant by my self! Room at 4th floor had leakages in the passage and worked were working and it was noisy. Breakfast was good

Super calm and family environment, easy access to anything, less than 5 minutes walking. Beach access from the pool area is just crossing the stree.Staff is fantastic. Definitely recommend for families and couples who want to relax without worries

The staff were generally very friendly and very helpful. The standard room was good, the wifi excellent and it was kept very clean. Complimentary water was supplied to the room and it had a fridge and good air conditioning. Breakfast was very good and food in the hotel complex restaurants was good. It was possible to get a sun lounger by the pool each day, but if you wanted a particular position, then you had to be there early. One exit to the hotel leads directly to the beach road, which gets very busy of a night time. Arranging taxis was straightforward, although reception advised booking the taxi back to the airport on the day before leaving (800 Baht, one way). Only downside was the noise created by other guests and children in the corridor running directly outside the room and doors being slammed, which varied during our stay. There is a Thai tradition of letting off small amounts of fireworks at night, which usually ceased around midnight on most days. We were not offered a chance to upgrade nor were the room facilities explained on arrival, but having stayed in many hotels, the latter was not a problem. By staying in a standard room, you were not able to access the nicer looking swimming pool (although it was probably a little shallow for swimming anyway) and this was not particularly clear from the information we saw beforehand. We would definitely stay there again, but would choose the more expensive adults only accommodation. Mosquitos are an issue to be aware of.

Cleanliness, polite staff, variety n tasty food, lods of activities for kids..

Overall I thought the hotel was okay - not great. The rooms were fairly basic and seem like they have not been updated in a while. The kids pool was the best part of the stay. The other pool was fine, but hard to get service for drinks/food. Service at Terrazzo was slow. Food and service at Charm Thai were good.

Location is very good, just 1 min walk from beach. There are variety of dinning options near the hotel, but most of them are run by Indians (not Thai ethnic people). The hotel is a little bit old, but the equipment/amenities are refreshing. Its a little bit expensive for young people, but a good option for family with kids.

Beautiful property and staff were amazing. Bed was really comfortable! Buffet breakfast was outstanding and caters for everyone including kids. I've stayed at many places in Phuket and this was by far the best and would definitely stay again and refer to family and friends.

We stayed in 3 different hotels during our stay in Phuket and this one was our favourite. Book the premium room though, the standard rooms looked tired and also their pool area was just okay, more likely for families with kids. Premium room wing has its own very nice pool with pool bar. Room was very nice and comfy. Location great, in the middle of everything but without the noise. Also beach side access. We weren't very fan on Paton beach since we stayed already in Karon and Kata and they were way nicer , but apperciated the restaurant options they had near the beach. Hotel breakfast has lots of different options also in hot food. They could add mango/passionfruit to breakfast though, thats what most upper class hotels tend to have.