Banyan Tree Phuket

The Banyan Tree Resort at Phuket was just amazing! I and my family, including two kids, have rent a Pool-Villa unit. The room was so clean, and the private pool was great not only for the kids but also for the adults. The breakfast and room-service were exellent, and all the staff were so kind. It was one of the greatest trip for my family, and I am sure I will visit this place again (actually my kids want to come to this place every year!).

The check in experience was terrible, me and my family waited for an hour even it has past the chrck in time of 3pm. The frontdesk staff just passing different staff to attend to me and i kneep on needing to explain my name and also need to inform them reason why i am still waiting. No one can tell me exactly what time i can check in.

Overall is good but would suggest the hotel to provide kitchen paper as a lot of families live at Banyan Tree and they need to wash a lot of bottles or dishes and theres no towel to dry them. There is a hanger but with most thai resorts there are also a lot of mosquitoes or insects that fly around, with 2 young kids and one still need to bottle feed, is just not very convenience to use the hanger alone

It is an amazing hotel! Staff are extremely friendly, I can’t wait to go back. The only minor inconvenience is that there are no baby changing facilities in any of the external restrooms.

Exceptional hospitality from all the staff. Especially Tiffy from the Watercourt and Mook from Veya - they welcomed us and our baby Yau Yau with warmth. Our family enjoyed all our meals and activities at Banyan Tree. I also loved the cycling experience and the wonderful swimming pools. Overall we enjoyed our time here very much and would definitely come again in the future. Recommending this to everyone, especially families with kids!

This hotel is famous and this time is up to my expectations. Staff were smiling all the time, taking care of my family tenderly, and especially food was great. Just everything that this hotel was offering were all fantastic. 10 out of 10! I will visit again. Thanks.

The Banyan Tree Phuket resort is suitable for family with children. We stayed in the grand 2 bedroom pool villa. The pool was well maintained. We also enjoyed the famous spa treatment in Banyan Tree Spa. Spa treatment required advance booking and it was fully booked 2 days in advance. The Thai restaurant, Saffron, served yummy and traditional Thai food; however, the restaurant had no air-conditioning. We could use the free bicycles to travel within the resort. Please bring along mosquito repellent. We definitely recommended this resort to other travellers.

Was an enjoyable short stay just to wind-up esp an experience for my elderly family member. The room jacuzzi can better improve. Overall was satisfied with stay esp the friendly & attentive staffs.

The property and the staff were great! I stayed there with my family for 5 nights on July 2022. The staff was friendly, and so polite. I highly recommend!

This is one huge property but a beautiful one. Our was great but it needs a bit of tuneup. The tiles are ours the pool were wobbling and the steps going into the pool were broken. Small details like that. Otherwise the room was excellent. We had a 2 bedroom vila with a private pool and a study room which had a nice size pullout sofa which we used for our toddler. The beds were all super comfortable including the pullout sofa. We did not use the kitchen much but it was functional for what we needed. The breakfast buffet was amazing. There was everything and all fresh. The other few restaurants were great as well. We used the spa offer. I wasn’t super impressed by my facial but the scrub and the massages we nice. We stayed here for 6 nights and we had an amazing time. We definitely recommend this hotel and we would love to be back again.