Residence Patricia Zermatt

We enjoyed our stay here in the shoulder season in Zermatt. The apartment is a ski condo located at the end of town, a bit away from the center. The town is so small the location isn’t a real problem. And in exchange, we got a fabulous view of the Matterhorn from a large wraparound balcony. We prepared breakfasts and a dinner there, which saved us some money in pricey Zermatt. There is a good grocery store nearby to help keep your costs down. A sleeper sofa makes this place good for small families.

Front desk staff was not very interested in being helpful or friendly at check in. The building is not in the same complex as the check in, which was fine, but its also not easy to find...so it would have been helpful to have a friendly staff person to help kindly explain where we were going--instead we got shooed out the door with a quick and annoyed 1 second explanation of where it was. Checking in at 4:30 and they were not sure the room was ready initially (odd since 11am is checkout). Also, all the amentities listed for the hotel (e.g. pool / sauna) are a 10 min walk away back to the main building, so keep that in mind. Staff seemed annoyed that we wanted to use it while staying in the Residence Patricia. The room was big and had beautiful views of the matterhorn with a large balcony. Kitchen had everything you needed but quite outdated given the price of the room. Bathroom was also run-down, but served its purpose. Probably good for a family who has zero interest in style. No phones in the room, so if you need to call the front desk to ask a question you need to go to the lobby or call on your own phone. the breakfast was a good value at 20 CHF, especially for Switzerland prices.